have been a Marriott owner for approximately 20 years and I don’t think I have ever been so disappointed in a sponsored Marriott event. My family (party of 5) attended the Luau on December 19th. I have been to Luaus before and could not believe the presentation of the dinner, drinks, and overall quality of the Luau. We were told dinner was at 5:30 so we showed up promptly at 5:30. This was only a plated dinner, (no buffet, no open bar for mai tais). The dinner was dry and not very tasty. In addition to a lackluster dinner, there were absolutely no activities, no pictures, no Hawaiian culture, crafts. We completed dinner by 6:30 and there was nothing available for us to do – the show did not start until 8pm. (NOTHING WAS AVAILABLE TO DO) The presentation on this Luau was terrible, I would not recommend it to anyone. We were extremely disappointed in this event. I am not usually a complainer but I have been upset about taking my family to this and it was a total disappointment. I was embarrassed that Marriott would call this a Luau and I was also embarrassed that I took the time out of my valuable vacation to do this event. I have always been a proud Platinum Marriott owner and felt this event was so below the Marriott Standard.
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