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Reviewed 24 January 2018 via mobile

Amazing view, amazing service, amazing place. We loved every minute of our experience. The staff was always courteous and friendly. The beach is right outside and it’s all just so beautiful. Everything was always clean and nice.

Stayed: July 2017, travelled as a couple
Thank cynthia_pina21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol B, other at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 27 January 2018

Aloha Cynthia,
Thank you for your wonderful comments and for taking the time to write your review. Your feedback has been shared with all our staff who are very pleased that our resort was perfect for your honeymoon. We are the intimate tropical oasis where our guests love to relax and enjoy our spacious accommodations, ocean-front views, lush tropical grounds, and our central location on the Royal Coconut Coast is very convenient for exploring Kauai, the “Island of Discovery”. We appreciate your terrific feedback, and look forward to seeing you again – we’d love to welcome you back for your anniversary!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2018

Full disclosure: We are owners at this resort. We bought here in 2000 because it has wonderful grounds, great rooms, and great service. We love it. I do have to say, though, that they are still in the process of updating the interiors of the rooms. We got one of the newly remodeled rooms. While all of the color choices are nice; no real complaints, it is now very generic. The original decor was VERY Hawaiian and added significantly to the beauty and charm of the rooms. Now its a bit vanilla. Ascetically boring, but still very nice. New appliances and counter tops. That was needed and done.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Reviewer1245
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol B, other at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 23 January 2018

Aloha,
Welcome back to the Beachboy! We truly appreciate the time you took to write your review; we welcome all guest feedback. We do have a central and convenient location on the Royal Coconut Coast, with spacious accommodations, stunning ocean views and lush and beautiful grounds. Thank you again for sharing your views and we look forward to seeing you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2018

I was really hopeful that the Beachboy would end up being our go-to Kauai lodging; but that's not going to be the case. I like the location in Kapaa and the dinner-restaurant is one of our favorites on Kauai (especially considering cost), but unless we get a top-floor room, we will not stay here again. We stayed in an ocean-front room on the second floor. Someone was above us on the third floor with children who were running around, tumbling, etc. from 6am into the evening. I made a call requesting some courtesy and was met with contempt. Keep in mind that there are a lot of timeshare guests at this lodging. In case you are still interested, here are a few more items you may want to know: parking is easy and plentiful; staff was pleasant; room furnishings were a bit dates, but fine for this price-point; good air conditioning. Aloha!

Room Tip: Top Floor!!!!!!!!!!!
  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
6  Thank WetAndCold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol B, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 11 January 2018

Aloha,
Thank you for choosing to stay with us. We get many rave reviews about the Hukilau Lanai restaurant, which sources much of its food locally supporting our local farmers. We do appreciate your comments which allow us to review areas of concern. Your feedback is important to us as we strive to provide a great experience for our guests. Again, thank you for reaching out and we hope you will visit with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018 via mobile

This resort is gorgeous, with its lush Hawaiian foliage all around. The grounds and units are very clean and well-maintained. We had a refurbished unit, and it was beautiful!! This property has a quiet, relaxing feel - away from the hustle and bustle of larger resorts. Very chill vibe! The restaurant on-site was really awesome.

This place would have a 5 star review if it weren’t for...

The downside:

The concierge called us twice the morning after we arrived, once at 8:15am and (when we didn’t pick up) again at 8:20am - since we arrived “too late” to get our “welcome package” & parking tag from her. So waking us at 8am was your idea of a welcome? On our vacation? I went to get said package and parking tag, and to explain - again - that calling at that hour was unacceptable. She said she really needed us to get our parking tag. Whatever. We had a temporary tag and had already been instructed by the front desk to get a new tag from the concierge.

She tried every which way to get me to agree to a timeshare owner update - and I repeatedly declined - due to horrible experiences with Shell and Wyndham timeshare presentations. Apparently, bugging people who have already said no is part of the game, as she persisted. Since the welcome packet wasn’t made yet (?!?) she said to come back in 30 min. When I returned 2 hrs later, it still wasn’t ready. I told her never mind - we didn’t want it. Later that day, we found a note on our door asking us to get the packet. I bet she called as well, but we had unplugged the phone after the morning calls. I decided to just get the packet and be done with it - it’s our vacation, after all, and I want to relax! She asked if I had a chance to talk with my spouse about attending the presentation. I told her (again) that we would NOT attend.

Hopefully that’s the end of it.

My suggestion? Unplug your phone and - like Nancy Reagan said - “just say

Then enjoy the beautiful resort! It is awesome...

PS. The welcome packet was pretty lame, especially compared to the Marriott ones.

Stayed: January 2018, travelled with family
4  Thank Inbr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol B, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 20 January 2018

Aloha,
Thank you very much for taking the time to write your review and for your great comments regarding our lush and beautiful grounds and renovated unit. The Hukilau Lanai is one of the most popular restaurants on the island and their menu features local Kauai products and produce, so they truly support our local farmers. We do appreciate your feedback which allow us to review areas of concern. We have shared your concerns regarding the Concierge with our Sales and Marketing Department for their review. Again, thank you for reaching out and we hope you will visit with us again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2017

Just spent six nights here, over Christmas, in a two bedroom garden view room, which had just been renovated. Everything was new and sparkly clean. Had everything we needed and more (apart from a kettle, which I find missing in all American hotels - not everyone drinks coffee ), but I am being extremely picky.
All staff were helpful, and we had no timeshare conversation, as others have mentioned, in fact the lady who gave us our parking pass and wifi info was just so helpful and friendly. The pool was great, and the gardens are immaculate. Would definitely recommend this resort, and would return at the drop of a hat.

Stayed: December 2017, travelled with family
1  Thank Wendy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carol B, Administration at Kauai Coast Resort at the Beachboy, responded to this reviewResponded 20 January 2018

Aloha Wendy,
Thank you so much for your wonderful review. We love 5 stars! One of our guests recently described us as their “perfect paradise” and we loved that description! We are the hidden tropical oasis where our guests love to relax and enjoy our spacious and renovated accommodations, and spending their days at our lush and relaxing pool area with spa, BBQ grills and hammocks. We were happy to hear that our Concierge, and indeed all our staff, was very helpful to you while you were here. We do actually have kettles available in Housekeeping, by request, for next time you come! Thank you again for your wonderful comments, and we very much look forward to welcoming you back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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