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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 6
Waikoloa, Kohala Coast, Island of Hawaii, Hawaii
Reviews from our community
Carmichael, California
Level 4 Contributor
35 reviews
11 hotel reviews
12 helpful votes
“Great place”
1
person found this review helpful
My husband and I stayed here from 1/11-1/18/2014 for my business conference, held at the nearby Fairmont Orchid. We prefer condos to hotel/resorts.
Our condo was spotless with upscale kitchen/bathroom/bedroom/living room amenities .There was a very welcome washer/dryer, which we used twice in the week!
The property pool was wonderful- no deep end, but a refreshing shallow pool and Jacuzzi. There was also an adjacent open air fitness center, which we did not use, but looked quite sufficient.
There was ample walking opportunity, including adjacent petroglyphs, and near-by shops.
Date of stay: January 2014
| How easy was it to book the property? | How helpful were the directions to the property? |
| How easy was key pickup/access to the property? | Bedding & mattresses |
| Kitchen & utensils | Bathroom cleanliness |
| Other facilities & amenities | Service |
Liked best:
Location and excellent condition of the condo
Liked least:
Microwave problem and internaet cable wire lack- both promptly fixed by management
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?
Yes.
Recommended for:
| Friends getaway | People with disabilities |
| Older travelers | Large groups |
- Was the property as advertised?
- Would you recommend the location of this property?
- Was it a good value for the price paid?
- Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Problem with this review?
CA, United States
3
people found this review helpful
Date of stay: September 2013
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Problem with this review?
AZ, United States
2
people found this review helpful
Date of stay: June 2013
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
21 Jun 2013
The guest arrived to a unit that had been broken into by teens who had a party the night before guest arrival. We believe it was local friends of a previous guest. We immediately moved the guest to another unit and sent the cleaners in.
We did not charge the guest for the night stay at the alternate unit and also gave him a free night at Fairway Villas for the inconvenience. The unit was cleaned and ready to go the next day. We changed all the locks and combinations following this incident.
The rev iew suggests the unit is not kept in clean immaculate condition and this is truly not the case. New resident manager is on board and new security in place.
We did not charge the guest for the night stay at the alternate unit and also gave him a free night at Fairway Villas for the inconvenience. The unit was cleaned and ready to go the next day. We changed all the locks and combinations following this incident.
The rev iew suggests the unit is not kept in clean immaculate condition and this is truly not the case. New resident manager is on board and new security in place.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Problem with this review?
CA, United States
5
people found this review helpful
Date of stay: May 2013
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Problem with this review?
CA, United States
3
people found this review helpful
Date of stay: April 2013
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Problem with this review?
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