My wife and I stayed in one of the corner rooms (across the highway from the main hotel and office) for two nights on our recent honeymoon trip.
Before getting there, the owner was very helpful in getting us to the hotel in time for check in after our flight was delayed 3 hours. Once there, we found check in easy and loved walking in to the cozy room and seeing the jungle right outside our window.
The room was clean and comfortable, with a nice bathroom. The towel warmer and inclusion of a full water jug were nice touches. It wasn't very cold when we were there, so we had no need to turn on the heater or electric blanket, however we ran the required air dehumidifier all night and it was pretty loud. I had to adjust the collection bucket a few times to stop it rattling. It, low pressure from the shower, and single ply TP (a pet peeve!) were my only complaints about the place.
Otherwise it was a great place to stay, very convenient to Volcano NP, and in my opinion a good deal (especially compared to everything else in the town which is pricey). I'd definitely stay there again.More