I had high hopes for this hotel as it is such an architecturally beautiful building and it is located in a picture perfect paradise location.
Pros: Lobby, views and location are exquisite. I was greeted with much aloha. The weekend seafood dinner buffet is wonderful and the breakfast buffet is pretty good.
Cons: There were ants crawling on the bathroom counter and pubic hairs on the bathroom floor. Floor had not been cleaned but the rest of the room was clean and bed was comfy.
Really loud, awful street noise at night. Yelling that goes on and on. A person who sounded crazy and dangerous screamed profanities until I actually felt scared. There is a large population of mentally ill homeless people living around Hilo Bay.
No towels provided at the pool. Hotel provides basic necessities, but no amenities. I tried to use the computer in the lobby but was told it is only for printing boarding passes.More
- Free Wifi
- Free Parking