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7 reviews
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Overview
Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Teton Village, Jackson Hole, Wyoming

Reviews from our community

Average - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Any
English first
English first
French first
Any
English first
deserhut
Algonquin, Illinois
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Decent amenities, terrible bed”
Reviewed 2 September 2014 for a stay in August 2014

I booked this unit for 3 nights. The unit itself was decent, although you have to climb 4 flights of stairs to reach it. The positives are that it was clean, larger than a hotel room, and had a fully furnished kitchen. The biggest negative was the bed in the bedroom. It sags in the middle so my wife didn't sleep well on it. There were a couple of other minor issues, including the bathroom sink drain was stuck in the closed position and the lever linkage was missing. I doubt we would book this unit again.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: bigger than hotel room, full kitchen
Liked least: uncomfortable bed
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
10 Sep 2014
Thank you for your great feedback and comments! We have an amazing team that ensures accommodations are clean and stocked prior to every arrival. I do apologize the sleep number bed was not as comfortable as you had hoped. We do have a complete staff of highly trained agents that are more than happy to help you find accommodations that may better suit you in the future. We can help you search select bedding and the floor accommodations are located on. We also have a maintenance team on hand 24 hours a day for any repairs needed during your stay. I hope your overall stay was a memorable one and we hope to see you again in the future!

Sincerely,
JHRL
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014 for a stay in June 2014

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
17 Nov 2016
Dear Sherry,

We appreciate you taking the time to write about your experience in Tensleep B13. Many of the condominium buildings do not offer elevators but our friendly staff is happy to help should you need assistance with luggage upon arrival or check out. Do not hesitate to reach out during your next visit!

Sincerely,

Jackson Hole Resort Lodging Team
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
IDAHO
Reviewed 23 January 2014 for a stay in January 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Mumbai India
Reviewed 13 June 2013 for a stay in May 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
13 Jun 2013
Hello Devang,

We are so sorry to hear your sleep was less than exceptional due to neighbor's shuffling about. I am also sad to learn that your internet did not work during your stay. We have a team of maintenance professionals who would have been able to correct the internet issue had we known the wireless internet was not working properly for you. I appreciate your kind words on location and close proximity to Grand Teton National Park and the entrance to Yellowstone National Park which is approximately 60 miles. Our staff strives to make our guest's experience as memorable as possible so I am pleased to hear they were cordial and helpful.

Thank you very much for taking the time to provide us with your valuable feedback.


Sincerely,

Jesica Robbins
Reservations Manager
Jackson Hole Resort Lodging
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Louisiana
Reviewed 20 March 2013 for a stay in March 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
20 Mar 2013
Hello Karen,

Thank you very much for taking the time to provide us with such an honest review of your most recent stay in Tensleep B13. I sincerely apologize your internet was not up to par for your stay in March. Our team of maintenance professionals have inspected the wireless router in that particular condo and we have taken the necessary steps to insure this amenity is working at its full potential for future guests. I am also sorry to learn you had to climb several flights of stairs daily. We do have many other properties that do not require stairs when entering and leaving your property. I would love to extend a return guest rate to you upon your next visit to Jackson Hole and we will be sure to find a property that does not have as many stairs for you. I am pleased to hear you enjoyed the location of this condo and all of the activities and dining options right outside your front door.

We hope to see you in Jackson Hole again!

Sincerely,

Jesica Robbins
Reservations Manager
Jackson Hole Resort Lodging
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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