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All reviewscookieshome away from homeroad tripvery nice place to staynice breakfastroom was spaciousexercise roomclean hotelplenty of parkingcomplimentary breakfastnext morninginterstatewalmartyellowstonedeskstormwind
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Reviewed 4 November 2017 via mobile

Thought price was high but probably because not many hotels in the area. Our room was a very good size. Bathroom was good. Unfortunately our room did not have any view except the entrance to the hotel. Always good when you can see out. Fitness Center is small and fortunately no one was in there with me at the same time. Lady who did breakfast was there early to fix for workers . Went to the front desk twice early and could not find anyone. A sign would be helpful. No where to recharge anything in breakfast/lobby. Internet was not that great. Also, not enough plugs in room. Cookies available in lobby.

Stayed: November 2017, travelled on business
Thank MED1500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2017

Have stopped here before on trips, this experience has been the same as previous visits. This hotel is just a few years old now, but still holds its fresh appeal. Attentive desk clerks, nice clean quiet rooms and an attentive breakfast staff. Grounds are kept up, and it's in a great location just off the highway.

My only gripe about this location is the parking lot. Seems most of the travelers are driving very large trucks, some with trailers, always taking up a ton of room in the parking lot making it hard for late arrivals to find anywhere to park. Sure would be nice if the hotel added on a few more areas to park to make it just a little easier for travelers. It's a hotel along huge highway, people are going to be traveling with trailers and large vehicles, making the lot larger than expected would be nice.....

But other than that, it has always been a dependable place to stop that we have enjoyed. Had a great nights sleep and a nice breakfast, thanks!

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Service
Thank 2FarAwayFromHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doreen C, General Manager at Holiday Inn Express Rawlins, responded to this reviewResponded 18 October 2017

Dear Values Guest,
Thank you very much for choosing to stay with us. However, most importantly thank you for your continued loyalty to us. We value you and your feedback and it's great to know that we have been able to continually provide you with a "Great Stay". We look forward to you future stays with us. Thank you for being our Friend,
Doreen M Cruz, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

Based on other reviews I found this hotel just average. I think you can do better elsewhere for the price. Rooms were average but in need of TLC. Lamp shades need to be replaced. Chairs soiled, bed skirts wrinkled, part of drape off the track, beds were ok except on the sides were people sit. Had to sleep toward the middle of the bed. It was clean so that was a plus.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank 552jims34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doreen C, General Manager at Holiday Inn Express Rawlins, responded to this reviewResponded 21 September 2017

Dear Valued Guest,
I would first like to thank you for choosing to stay with us. Your feedback is valuable to us. I sincerely apologize that we fell short on your expectations, and please know that we will use your review to improve our guest experience. We hope to earn your future business and want to thank you for being our friend.
Your Friend,
Doreen M Cruz, General Manager

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Reviewed 16 September 2017

We stayed here for the 2017 eclipse, so it was pretty crowded. We found everything very comfortable here and the rooms more spacious than expected. They had breakfast out early for all the people heading early to other parts of Wyoming. Thank you!

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Patrick L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doreen C, General Manager at Holiday Inn Express Rawlins, responded to this reviewResponded 22 September 2017

Thank you for choosing to stay with us and for leaving feedback about your stay. It was our pleasure to have you stay with us for such an exciting time. We hope to have you back with us again in the future. Thank you for being our Friend, Doreen M Cruz, General Manager

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Reviewed 15 September 2017 via mobile

We stayed here on our way home from Yellowstone and enjoyed. Their cookies are yummy! Convenient location too. Would stay here again if needed. Plenty of parking breakfast was free.. nothing spectacular about that though. But the cookies were good and yummy! LOL

Stayed: September 2017, travelled as a couple
Thank Tracy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doreen C, General Manager at Holiday Inn Express Rawlins, responded to this reviewResponded 22 September 2017

Thank you for choosing to stay with us. We are so happy you enjoyed staying with us. We hope to see you again soon so that we can provide you with another "Pleasant Stay' Thank you for being our friend, Doreen M Cruz, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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