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All reviews conference center war memorial nice hotel football stadium business trip walking distance front desk staff college visit staying at this hotel staff was very friendly clean rooms place to stay uw campus enjoyed my stay frontier days in town would definitely stay here again
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Reviewed 5 October 2018

The staff and shuttle driver could NOT have been more helpful or accommodating on our trip to Laramie. Our rental car was hit by the Laramie police, and we did not have a car for our entire stay. The staff and shuttle driver were lifesavers. Additionally, the property and room were comfortable, clean and appealing.

  • Stayed: October 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Lana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbaldwin374, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 2 weeks ago

Dear Lana S,

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.


Sincerely,

Joshua Baldwin
General Manager
Hotel Investment Services-GI INC
joshua.baldwin@hilton.com
3077217577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2018

I was lucky enough to have a room with a whirlpool in the bedroom area… Made for a very comfortable experience. Enjoyed my stay and would definitely go back. Outstanding service by the front desk staff.

  • Stayed: September 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank WoodyInOttawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbaldwin374, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 2 weeks ago

Dear WoodyInOttawa,

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.


Sincerely,

Joshua Baldwin
General Manager
Hotel Investment Services-GI INC
joshua.baldwin@hilton.com
3077217577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 October 2018

Hilton consistently provides reliable comfort, quality, and amenities. The in-house restaurants serve innovative and seasonal delights. The pool and fitness room allow some relief after long days of travel.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank dzstein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbaldwin374, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 2 weeks ago

Dear dzstein,

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.


Sincerely,

Joshua Baldwin
General Manager
Hotel Investment Services-GI INC
joshua.baldwin@hilton.com
3077217577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2018

Our daughter attends UWYO and we were attending our first football game during my birthday weekend. We invited friends to join us who had never been to Wyoming, let alone Laramie. We had stayed at this hotel before so we knew the level of service we would be getting. We were not disappointed. We walked everywhere and the hotel staff was great, room was great. We did have an issue with the housekeeping staff not picking up towels and doing a sloppy job of making beds and cleaning room, but when we said something it got fixed right away. We will definitely stay here everytime we visit Laramie!!

  • Stayed: September 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Brandee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbaldwin374, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 2 weeks ago

Dear Brandee C,

Thank you for taking a moment to share your experience. I am happy to hear you found the overall stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.


Sincerely,

Joshua Baldwin
General Manager
Hotel Investment Services-GI INC
joshua.baldwin@hilton.com
3077217577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2018

The hotel is just next to UW campus and was clean, bright and easy to get around. My only complaint was that the beds were very hard and uncomfortable, disappointing for a Hilton as we are ususally very happy with them.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Liana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jbaldwin374, General Manager at Hilton Garden Inn Laramie, responded to this reviewResponded 2 weeks ago

Dear Liana H,

Thank you for taking a moment to share your experience. I am happy to hear you found the location stay to your liking. I am sorry to hear that our beds did not meet up to your expectation. Please contact me with the information provided below on your next visit.

We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.


Sincerely,

Joshua Baldwin
General Manager
Hotel Investment Services-GI INC
joshua.baldwin@hilton.com
3077217577

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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