We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not Impressed at all.”

Tijuana Authentic Mexican Restaurant
Ranked #100 of 146 Restaurants in Jackson
Restaurant details
Reviewed 10 August 2016

This restaurant was recommended by our hotel. We we were tired and hungry after traveling 8 hours to Jackson. When we arrived at the restaurant two waitresses came to the table to help us. The older waitress came back, she was not a good waitress at all.

We had to wait for her to come back for our drink order. Once she finally came back with our drinks; a glass of water with no ice for me, my husband asked for a Mexican pineapple soda that comes in a bottle. No glass or ice was bought to him. We had to wait for the waitress to come back, we asked for glasses and ice and straws. She took her sweet time, I don't know what she was doing in the kitchen.

The appetizers were not that great for the price. When our food was finally brought over the waitress left again without asking us if we needed anything else. Yes, we needed utensils as she did not bring any to with the food. Thinking she was going to get the utensils, we waited. My husband had to get up, go to the other side of the restaurant and ask the young waitress that we needed utensils. She told him that we were not her table, nevertheless she did bring the utensils. About 8 minutes later our waitress came back, we informed her she had not given us any utensils. She just said "oh, no utensils", but did not apologize and left again. She did not come back to the table to see if we needed anything else. It was not like the restaurant was not full, I think if there were six customers counting us that was a lot. There was no reason not to get good service by the waitress.

We ate our food as we were hungry, this is not the best Mexican food we ever ate. The waitress was also the cashier to top it all, of course we had to wait for her to come back from the kitchen.

If we ever go back to Jackson, we would not ever go back to this restaurant. We have traveled all over the states and overseas, this is the worse service ever.

    • Value
    • Service
    • Food
Thank Carmen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (22)
Traveller rating
Traveller type
Time of year
Language

11 - 15 of 22 reviews

Reviewed 24 July 2016

Food wasn't bad, though it had a lot of fish based Mexican food. Left more traditional Mexican fans a little disappointed.

Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2016 via mobile

The wait staff was rude and didn't care to help at all. The food had no flavor. There was barely any meat in the enchiladas and they looked liked leftover tacos that they put sauce on. I wouldn't waste my time going back.... Ever.

Thank Kayce R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 July 2016

We visited this restaurant and the food was delicious! It's authentic in all senses, the food is very reasonably priced and they have a great drinks menu. We were staying around the corner at Motel 6 so it was so easy just to pop around the corner and have a quiet dinner. I would highly recommend!

    • Value
    • Service
    • Food
Thank Jenloves2travel2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2016

Wife wanted Mexican food, tried this place. Service was slow, it's also a bar. Ordered enchiladas and a burrito. Both were chicken in a tortilla with red sauce period. Had refried beans and a white rice. Just average.

    • Value
    • Service
    • Food
Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Tijuana Authentic Mexican Restaurant also viewed

 
Jackson, Jackson Hole
 

Been to Tijuana Authentic Mexican Restaurant? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing