We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (548)
Filter reviews
548 results
Traveller rating
198
179
106
39
26
Traveller type
Time of year
LanguageAll languages
More languages
198
179
106
39
26
Show reviews that mention
All reviewslifeguard on dutypool areapancake machineroom was cleanfree breakfastyogurtnice breakfastoutlet mallwould stay here againkids poolhot tubfront desk staffnice poolwe've stayedfridge and microwavewater parkindoor water
Filter
Updating list...
17 - 22 of 548 reviews
Reviewed 11 June 2018

The hotel has a walk in shower with doors that close. Good for someone that doesn't want to have water on the floor after taking a shower. I stayed at this hotel during with a tour group. Always nice to have a fridge and a mircowave in the room Breakfast area is large enough to accomadate a large group.

Room Tip: Choose one away from the elevator and front desk.
  • Stayed: June 2018, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WisDellsHiexGM, Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded 11 June 2018

Jennifer W,
Thank you so very much for taking the time to review your most recent stay with us. We are happy to see everything went great in your room as well as the stay in general :) We take GREAT pride in our newly renovated hotel so it means a great deal when our wonderful guest enjoy it as well. Again thank you for your feedback and we look forward to seeing you again soon.

-Samantha Bean
AGM

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

Positives were a very helpful and friendly front desk for check in. Very nice rooms, with a fridge and microwave, and brand new beds. The room was very clean and pristine. Parking and finding room was a piece of cake. Breakfast had a wide variety and was well stocked and of good quality.

Only negative was that while the pool areas look very nice, they were getting them ready for the summer on the days we got there. So an indoor children's pool was closed and the outdoor pool was being filled and was cold. No lifeguard during week meant no slides. I'm sure by the time summer is in full swing those issues will be rectified.

Stayed: June 2018, travelled with family
Thank Zachary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WisDellsHiexGM, General Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded 19 June 2018

Zachary B,
Thank you so much for taking the time to review your most recent stay on TripAdvisor. We are happy to see you enjoyed the stay and found everything to be great (minus the pool work). We feel our guest deserve the best and we are ecstatic to see our guest love the new updates we made at the property as much as we do. Customer service and cleanliness are two of the many areas we take GREAT pride in as a staff so we love to see when our guest take notice. THANK YOU for the recognition. We do apologize for the inconvenience the pool set up was. As you stated above we were getting them ready for the summer season but I can happily relay that everything is good to go and all pools are open. We also have a lifeguard daily now as peak season is in full swing. We appreciate the feedback and are hopeful of having the PRIVILEGE of serving you again soon. Until then, take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2018

This property is one of those places that you will always come back too time after time. It's so refreshing to be surrounded by such nice and kind people, from the desk staff to housekeeping all members had smiles on their faces and greet you at all times. There is that special feeling you get in only few places you visit and that is feeling welcomed and wanted there as a guest. I can't tell you enough about the friendliness, you just have to come and see for yourself. It's recently renovated, very clean and perfectly located property while visiting the Dells.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Ewa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WisDellsHiexGM, General Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded 1 June 2018

Ewa,
Thank you so much for taking the time to review your most recent stay on TripAdvisor! We are happy to see everything went well and THANK YOU for such kind words. Customer service and cleanliness are two of the many areas we take GREAT pride in as a staff so we love to see when our guest take notice. THANK YOU for the recognition. We appreciate your feedback and are already looking forward to the next time we have the PRIVILEGE of calling you OUR guest. Please come visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

My husband and I visited during Memorial Day weekend. We arrived at about 2:45pm after driving for about 4hours hot and tired we were hoping to check right in since checkin is at 3pm well we did just that thanks to Michael who did everything he could to check us in. The room was great at check in everything was nice and clean. The third and last night we returned to the room and noticed housekeeping had left the dirty towels on the floor and they didn’t take out the trash we were a little disappointed but maybe housekeeping is understaffed and someone was just having a bad day since our last two days the room was cleaned to perfection.. Breakfast was just okay the hot items weren’t good at all.. Thank goodness they had a variety of other items to choose..( Toast, Bagel, Yogurt , whole fruit, Cereals) The breakfast crew were very helpful and the area kept really clean.. ,

Stayed: May 2018, travelled as a couple
Thank NellyTito R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WisDellsHiexGM, General Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded 29 May 2018

NellyTito R,
Thank you so much for taking the time to review your most recent stay on TripAdvisor. We are happy to see everything went well and that you enjoyed the stay! Customer service and cleanliness are two of the many areas we take GREAT pride in as a staff so we love to see when our guest take notice. Thank you for the recognition. I will be sure to share your comments with Michael as I know the joy this will bring him so THANK YOU for that as well! We do apologize for the missed service on the last day of the stay. I will be sure to follow up with my head of housekeeping so we see what happened to ensure this doesnt happen again for any guest who we have the pleasure of serving. I also wanted to share that come August we will be upgrading our breakfast food selection and everything will be fresh so we are VERY excited to offer that to our guest. We appreciate all of the feedback and are already looking forward to the next time we have the PRIVILEGE of serving you. Please come visit us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2018 via mobile

We stayed over night for a family wedding. There was a lot happening in town, so we paid a pretty high rate. Every staff member we talked to was very friendly, and it was overall very clean. The biggest disappointment was the hot tub- it was luke-warm at best. The toilet in our room didn’t flush properly, and the couple we were with only had a handful of channels available on their TV. I’m glad we were there just one night.

Stayed: May 2018, travelled as a couple
Thank Jodi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WisDellsHiexGM, General Manager at Holiday Inn Express Wisconsin Dells, responded to this reviewResponded 21 May 2018

Jodi R,
Thank you for taking the time to review your most recent stay on TripAdvisor. We are happy to see you enjoyed our staff as well as our cleanliness but we do apologize for the hot tub temperature issue and channel issue you unfortunately dealt with while we had the pleasure of hosting you. We can completely understand how frustrating these things can be and we can assure you we would never want these to become issues for our guest. I can happily say that our chief engineer has addressed these once they were brought to our attention and everything has been cleared and fixed. We hope you are willing to give us another chance the next time your travels bring you our way so that you can see firsthand that these are not reoccurring issues. Again, we appreciate the feedback and are hopeful of having the PRIVILEGE of serving you again as we sincerely believe we have everything it takes to restore your confidence back in us. Take care!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews