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All reviews room was clean stayed here meeting room king suite morning breakfast stay there again hot tub complimentary breakfast nice stay other hotels shopko pillows sink
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Reviewed 10 July 2017

the rooms were clean. The staff was wonderful, very accommodating. Hospitality was great. The pool was great. The meeting rooms were nice size, with lots of tables, with sink for entertaining. We also enjoyed the porches on the outside for visiting with guest.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank steelpam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnRF, General Manager at Country Inn River Falls, responded to this reviewResponded 5 September 2017

Dear valued guest,

I am thrilled to hear that you enjoyed your stay with us, and thank you very much for your feedback. Clean rooms, friendly & accommodating staff, quality amenities, and an overall great experience are all things we strive to provide for each and every guest. I am happy that we were able to provide all of these for you. Thank you very much for staying with us. After this November, we hope be your accommodation again with one of our newly renovated rooms!
With Hospitality,
Scott Eickschen

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2017

Had a long trip across the state. We were tired. Looking forward to a soak in the hot tub and a swim.(one of the reasons for choosing the Country Inn) When we got there, the hot tub was closed for repair and the pool had junk on the bottom of it.(looked like paper towels). We booked on =line so the gal checking us out said she couldn't give us a discount,but she would tell the manager. Never heard from them! The room and breakfast was okay. VERY dissapointed!

Date of stay: May 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnRF, General Manager at Country Inn River Falls, responded to this reviewResponded 5 June 2017

Dear Deb,

Thank you very much for the feedback on your recent stay. I do apologize for the hot tub being out of order during your stay. Very seldom is it shut down, but from time to time, the hot tub must be shut down for cleaning, fresh water and maintenance. I am sorry that it happened to be during your stay, but cleaning and maintenance are things we cannot put off.

Regarding the paper towels in the pool - I also am sorry for that. Each of our staff members knows to do regular quality checks of the poolroom, however, you'd be amazed at how quickly a little kiddo can tear through and throw paper towels in the pool, for example. I am sorry that it wasn't caught before your visit to the pool.

Our receptionist was correct, our hands are virtually tied when it comes to online reservations when it comes to discounts or rate changes. I apologize for the inconvenience during your stay, and I am confident that if we are given the opportunity to host you again in the future, you will be more satisfied.

Kindest regards,
Scott Eickschen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2017 via mobile

A nice room with 2 queen beds all rooms are smoke free. Inside rooms include:kurig coffee, hair dryer, TV with cable, free wi-fi, iron/board, microwave and refrigerator upon request on a 1st come 1st serve basis. Complimentary shampoo, conditioner, lotion, makeup remover, bar soap. Beds soft & comfy. Breakfast 6am to 10am. Make your own waffles, yougarts, juices, string cheese, toast, sausage, scrambled eggs, hard boiled eggs, cold cereal, coffee, tea, milk. Nice location, walking distance to fast food or gas station. Hotel has a pool and hot tub. Everyone until 10pm. Adults over 18 til midnight. If you forget the basics... toothpaste, deodorant, etc. . There is a price list for these items. We didn't think our bedside lamps worked, but realized they needed to be plugged in. Overall a great visit...we will be back to visit the swinging bridge in warmer weather.

Date of stay: March 2017
Trip type: Travelled as a couple
Thank ronna1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnRF, General Manager at Country Inn River Falls, responded to this reviewResponded 5 September 2017

Dear valued guest,

Thank you very much for your feedback on your stay with us, and thank you very much for choosing Country Inn River Falls to be your host. I am very happy to hear that you had a great visit with us. And yes - most definitely do come back and visit Swinging Bridge Brewing Company! They are a great new addition to River Falls; they brew great beer, serve in-house brewed root beer for the kiddos, and they also have delicious food. We'd love to be your host again on your next trip to River Falls!

With hospitality,
Scott Eickschen

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Reviewed 5 December 2016 via mobile

Paid a little over $100 plus tax. Everything worked well and was very clean. Pool was excellent and so was the hot tub. Wi-Fi was excellent throughout the hotel and the staff was excellent as well. Very happy we chose to stay here.

Date of stay: December 2016
Trip type: Travelled with family
Thank jomadav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnRF, General Manager at Country Inn River Falls, responded to this reviewResponded 7 December 2016

Dear Valued Guest,

First off, thank you again very much for choosing Country Inn River Falls for your accommodation here in town. You and your group were a pleasure to host. We are very sorry for the loss of your loved one and extend our sincerest condolences.

Thank you also for your feedback on your stay! We are thrilled to hear that you were happy with all aspects of your stay. At the end of the day, guest satisfaction is hands down our number one goal. Thank you again and we hope you have a Merry Christmas!


With Hospitality,

Scott Eickschen
General Manager

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Reviewed 23 September 2016

Every staff member at the Country Inn River Falls had a helpful, friendly attitude. The room was clean and comfortable. The breakfast was generous and varied. The facility generously permitted me to leave my car in the parking lot after checkout to go on a bicycle excursion.

Date of stay: September 2016
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Teresa O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CountryInnRF, General Manager at Country Inn River Falls, responded to this reviewResponded 4 October 2016

Dear valued guest,

Thank you very much for choosing Country Inn River Falls for your accommodation. The cycling group you were a part of was a great group to host! I am happy to hear that you found the room clean and comfortable, and our breakfast generous and varied. We'll look forward to seeing you on your next trip to River Falls!

With Hospitality,
Scott Eickschen
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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