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ZenHotels.com
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Reviews (1,661)
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Traveller rating
1,061
417
121
38
24
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All reviews double tree warm cookies front desk valet parking great stay within walking distance valet service convention center business trip the entire staff would stay here again enjoyed my stay convenient location upon check the harley davidson museum downtown wedding
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Reviewed 29 March 2020

As soon as we entered the Lobby to check in we received immediate amazing Customer Service! Kenneth Dismuke welcomed us with a friendly greeting and answered all our questions and responded to all our concerns with kindness and professionalism. He was extremely courteous. He treated us so well and went above and beyond to make sure our stay was a positive one!!

Date of stay: March 2020
Trip type: Travelled as a couple
Thank annamsotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded 31 March 2020

Thanks for your 5-star review, Anna! We are so happy to hear you enjoyed your stay with us. Our friendly staff strives to provide exceptional service and it's great to know Kenneth was able to do just that. We look forward to welcoming you back on your next visit to Downtown Milwaukee!

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Reviewed 10 March 2020

Everyone was very nice and accommodating. The check in/out was seamless, breakfast & dinner was delicious, and the staff was very courteous. The water and snack provided in the room was a nice touch. I will be back.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank alford2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded 12 March 2020

Thanks for your 5-star review, Alford! We are so happy to hear you enjoyed our friendly staff and the outstanding service we provide! Looking forward to welcoming you back on your next visit to Downtown Milwaukee!

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Reviewed 4 March 2020 via mobile

The front desk guy Rick is a great host and really understands the hospitality industry. Excellent customer service clean comfortable rooms at a fair price. A real credit to DoubleTree hotels. My new favorite hotel in Milwaukee.

Date of stay: March 2020
Trip type: Travelled on business
Thank Fire4me2112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded 7 March 2020

Thanks for your 5-star review! We are so happy to hear you enjoyed Rick and the exceptional service we strive to provide. We look forward to being your home away from home on your next visit to Downtown Milwaukee!

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Reviewed 3 March 2020

This is everything I would expect from Hilton and this level brand. Staff are all excellent. Nice touch with hot cookies!! I was surprised at the level of street noise that could be heard on the 9th floor. Found accommodations to be very clean. Thank you!

Date of stay: February 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank 812,841
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded 7 March 2020

Thanks for sharing your review with us! We are so happy to hear you enjoyed our friendly staff and the exceptional service we provide! Looking forward to welcoming you back with more of our signature cookies on your next visit to Downtown Milwaukee!

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Reviewed 2 March 2020

The hotel staff is friendly and the rooms are clean. Only two recommendations would be leave the complimentary cookie alone and skip eating lunch or dinner at the bar/restaurant. Food was overpriced and subpar. Much better food is within walking distance.

Date of stay: February 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Chupp83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeff W, General Manager at DoubleTree by Hilton Hotel Milwaukee Downtown, responded to this reviewResponded 7 March 2020

Thanks for sharing your feedback with us! We are happy to hear you enjoyed your stay and look forward to welcoming you back on your next visit to Downtown Milwaukee!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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