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“Misleading”
Review of The Ridge Hotel

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The Ridge Hotel
Ranked #2 of 15 Hotels in Lake Geneva
Certificate of Excellence
Reviewed 3 August 2017

Overpriced Rooms for a Lake View that turned out to be a room that looks on to other condo's on the property- no lake in site!
Only 1 umbrella at the pool and the Steam Room is not open on Mondays.

The front desk personal was pleasant and the room was clean, that is the only positive review I can give this hotel.

I booked well in advance but will choose another hotel for myself and my family when we return in September.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
1  Thank G1499AZbarbarad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 5 August 2017

G1499AZbarbarad, Thank you for sharing your comments. Our steam room is open 7 days a week. We occasionally close it for a brief period of time for routine maintenance. We're glad you found the front desk staff pleasant. Best, Todd B

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45 - 49 of 392 reviews

Reviewed 3 August 2017

My husband and I usually stay in downtown Lake Geneva, but he purchased a Groupon for a 2 night stay to 'check it out'. It's about 15/20 minutes from downtown and feels nicely isolated from the business of town. Upon walking into the lobby we were both impressed. I knew that the hotel had undergone recent renovations, and they clearly put in a significant amount of money into the reno. It's refreshingly modern, but still comfortable. The outdoor pool and patio and bar/restaurant were nice and had a good vibe. Great space to relax and have a drink or snack (just wish the kitchen stayed open longer, which BTW there is no room service. This place is also family-friendly (although kids really just have pools to play). There are several options to eat in the hotel. The coffee shop/cafe in the lobby was good (great coffee and inexpensive refills). My husband did try to Craft Beer restaurant and said it was meh (which some of the reviews of this restaurant were same). Anyway, we'd definitely stay at the Ridge again. The rooms were comfy and also upgraded, and the staff was friendly and responsive. Nice alternative to the typical resort offerings in Lake Geneva.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank apple1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 5 August 2017

apple1972, Thank you for taking the time to share your comments. We're pleased that you enjoyed your stay at the Ridge and we hope to see you again in the near future. Sincerely, Todd B

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Reviewed 3 August 2017

Room didn't have tub, and shower pan was up off ground a lot! Weird. Views of lake como are terrific, and pool was nice and warm. Bar had great staff and great drinks. Loved the live music all weekend with a big gas fireplace to hang out around. Worth 300/ night? Probably not

  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with this hotel
Thank kurtk29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 5 August 2017

kurtk29, Thanks for sharing your comments. We're glad you enjoyed your time at The Ridge. All the Best, Todd B

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

This is a great little hotel. Nice pool and spa. Beautiful view of Lake Como from our room. Cute little coffee shop. I would recommend this hotel to friends and family. Free coffee in the rooms would be nice.

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ChicagoF3930AB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 2 August 2017

ChicagoF3930AB, Thank you for taking the time to share your comments. We're pleased to hear that you enjoyed your time at The Ridge. We hope to see you again in the near future. Best Regards, Todd B

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Reviewed 2 August 2017

Great vacation and location, service was great and golf courses very nice. Will return for more rounds of golf. Loved the outdoor patio and bar. This was a trip with a friend for golf. The rooms were clean, good size and comfortable.

  • Stayed: July 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 895nikkif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tbaior, General Manager at The Ridge Hotel, responded to this reviewResponded 2 August 2017

895nikkif, Thank you for sharing your experience. We're glad your enjoyed your stay. All the Best, Todd B

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ridge Hotel

Address: W4240 State Road 50, Lake Geneva, WI 53147-3422 (Formerly Lodge at Geneva Ridge)
Phone Number:
Region: United States > Wisconsin > Lake Geneva
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Lake Geneva
Price Range: $149 - $378 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Ridge Hotel 3*
Number of rooms: 146
Official Description (provided by the hotel):
Sleek and edgy with a twist of Wisconsin tradition, the 146-room Ridge Hotel delivers a new take on Lake Geneva with its multi-million-dollar 2016 contemporary redesign, including a welcoming tech-savvy lobby, smart and sumptuous new Crafted Americana restaurant and perky bean + vine coffee and wine bar. Recent upgrades also include the poolside BAR 55 on the property’s sprawling veranda with 12’ fire feature, outdoor lounge and picturesque shoreline views. Formerly known as Geneva Ridge Resort, The Ridge Hotel is located just off the tourist track some four miles from downtown Lake Geneva, making The Ridge your perfect base camp for watery adventures, championship golf and retail therapy. Parked along the shores of secluded Lake Como and the award-winning Geneva National Golf Club, The Ridge offers exclusive golf rates and packages, an onsite salon & spa, indoor pool & sauna, and 10,000 square feet of versatile event space for weddings, corporate retreats, golf outings and group travel. In addition to its engaging social calendar with live weekend entertainment, The Ridge is home to nature trails, complimentary bicycles, an indoor pool and a seasonal onsite ice skating rink as well as nearby boat and paddleboard rentals, cruises, fishing charters, beaches and parasailing. Come experience the latest – and only contemporary – transformation in Lake Geneva. Come experience The Ridge Hotel. ... more   less 
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Also Known As:
Lodge At Geneva Ridge Hotel Lake Geneva
Hotel At Geneva Ridge

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