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“Excellent Experience...A Door County gem”

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Somerset Inn & Suites
Ranked #3 of 8 Hotels in Ephraim
Certificate of Excellence
Reviewed 28 November 2017

Me and my family stayed in October over Columbus Day weekend in a deluxe suite. The suite was perfect for our family needs. There was enough room and privacy to spread out in, the kitchen was stocked with plates, silverware and wine glasses. There was a nice gas fireplace in the living room. The room was very clean and comfortable. My kids loved the indoor pool and large hot tub. We found games in the nice sitting room off the pool and played in front of the fire. The location of this hotel is perfect-close to Peninsula State Park and Sister Bay. We only wished there was a bit more fall color to see. We've stayed at other Door County hotels and this family owned and operated hotel was one of the best-we'll be back to visit in 2018!

  • Stayed: October 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank hobbesgolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SomerInnDC, Owner at Somerset Inn & Suites, responded to this reviewResponded 22 December 2017

Dear hobbesgolf, What an amazing review! I am so thrilled to hear you enjoyed your stay from beginning to end. Our goal is to provide you with a room that is clean and comfortable, with friendly attentive service at a value conscious price. The location of Somerset Inn & Suites is indeed perfect, on the north end of beautiful Ephraim and only minutes away from Sister Bay and Peninsula State Park. Matt and I continuously make improvements so we can surprise and delight you upon every return visit. We appreciate your business and hope to see you again soon!

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1 - 5 of 262 reviews

Reviewed 30 October 2017

Face it, there aren't a lot of nice high-end hotels in Door County. They're all these old-fashioned motel joints that have seen better days. That said, it wouldn't take much to stand out from the rest. This place does not stand out, but it's good enough.

A previous reviewer mentioned that the room was too hot, so was mine. Protip: Turn the AC unit's fan on and it'll cool down in your room. HOWEVER, the fan is very loud and it'll probably annoy you too. Pick your poison, I guess.

  • Stayed: October 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank CCSconsin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SomerInnDC, Owner at Somerset Inn & Suites, responded to this reviewResponded 22 December 2017

Dear CCSconsin, Thank you for your review and your business. Door County is a unique vacation destination, part of what makes our county so awesome are the majority of family owned and operated businesses. Many of our guests describe our awesome customer service, clean and affordable rooms, location, and our indoor/outdoor pool areas as reasons why they return to stay with us every year. We hope you'll consider staying with us again!

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Reviewed 27 October 2017 via mobile

Older but very clean. Sliding door had no lock except for the screen. Conveniently located and all front desk staff were very friendly. Not real convenient to go to outdoors to another building for ice. Be aware there is no breakfast nor is there coffee available in the lobby until 8AM if you want something other than your in room coffee maker. Would recommend the Old Post Office restaurant, though, just down the road. Overall, despite a few little things, we would stay here again.

Stayed: October 2017, travelled as a couple
Thank Marsha R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017

Overall, our experience with the staff, the facility and the location was good. The only thing that was disappointing was the hot tub the night we arrived. There was a very strong chemical odor coming from the tub that caused burning in nose and throat. We stayed in the tub no more than 10 minutes, and in that time four other people came and went because they couldn't stand it either. After we got out, I called the owner, she checked on it, and said the bromine was within legal limits but the pH was low, which she said she adjusted. We were done for that night and weren't interested in risking it the next night; we assume the problem was fixed. Probably most disappointing was that the owner seemed more defensive than apologetic. So if you're going to use the hot tub, check it out ahead of time.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Service
Thank 109Dan_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017

We stayed here the 3rd week in October 2017. The location was good. The room was impeccably clean! Helpful at the front desk and quiet, despite being fully booked! Would stay her again! This time of year the hours for many places were shortened.

  • Stayed: October 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank socaliforniamom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SomerInnDC, Owner at Somerset Inn & Suites, responded to this reviewResponded 22 December 2017

Dear socaliforniamom, our goal is to provide you with a room that is clean and comfortable, with friendly attentive service at a value conscious price. I'm glad to hear we didn't disappoint! See you next time!

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Additional Information about Somerset Inn & Suites

Address: 10401 N Water St, Ephraim, WI 54211
Phone Number:
Region: United States > Wisconsin > Door County > Ephraim
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Ephraim
#7 Romantic Hotel in Ephraim
Price Range: $124 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Somerset Inn & Suites 2.5*
Number of rooms: 38
Official Description (provided by the hotel):
Somerset Inn and Suites is a family owned and operated hotel where the classic traditions of warmth, graciousness, and an unhurried pace are present. Come and experience for yourself the personalized care and red carpet service that a family owned and operated hotel provides. Somerset Inn and Suites has 38 rooms and suites set on five acres of woods on the north end of Ephraim, right in the heart of Door County. Our goal is to provide you with a room that is clean and comfortable, with friendly attentive service at a value conscious price. ... more   less 
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Also Known As:
Somerset Hotel Ephraim

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