Last time I will dine here. Have had good experiences at other Famous Dave's in other cities, but this was the third time in a row (can't believe that I thought it might get better) I ordered brisket and it came to me badly over-cooked, dry, tough and flaky like shards of chipped beef. The waitress was polite, but when I told her my disappointment and after she consulted the kitchen, she reported to me that this is the way this restaurant cooks the particular cut of meat. Pity, brisket by its very nature is meant to be succulent, full of flavor and tender. Obviously the ktichen staff had let this meat sit for a long time, subjected to too high a heat. Pouring "au jus' was not going to help the ruined meat! Because I was hosting a gurst, I was reluctant to make a scene, so I did not pursue the issue further. Somehow I thought that the first two disappointing times would be better on the third. Sucker, me! Spent $32.57 on 3/19/2018 (check 354) on two meals which would barely have sold for $9.- each at a chinese buffet and been all the better for having done so. Management were either not on hand, or possibly too timerous to confess their shortcomings. It was left for the polite waitress Nicole to pass on the news that nothing was going to change. How could I possibly do differently than to spread the word that this is decidedly NOT a place to go in Eau Claire!? Regrets; not in my opinion, a good value.
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