Suited our needs while visiting our son at college. Convenient distance to campus and restaurants. Would definitely stay in this room again. Enjoyed band entertainment and complimentary cocktail at adjoining bar.More
- Free Wifi
- Free Parking
Suited our needs while visiting our son at college. Convenient distance to campus and restaurants. Would definitely stay in this room again. Enjoyed band entertainment and complimentary cocktail at adjoining bar.MoreShow less
We are very pleased we could accomidate you while you visited you son! Every Friday and Saturday O'Leary's Pub has live entertainment with no cover charge so we hope you join us while you're visiting your son next time!
Clean, friendly staff, everything we needed for our weekend stay for the rockfalls event. Breakfast was simple yet good. The only complaint I have is that there was no hot water to shower the next morning.
Thank you for taking the time to give us such an exceptional review. I am glad to hear we were able to provide you with everything you needed during your stay - except the hot water, of course!
I would like to personally assure you that we will do everything possible to improve the quality of your next stay, and we hope to see you soon!
The pictures are very deceiving. The lobby is nice. The workers were friendly, but that is about it. We had 2 rooms. The air conditioner did not work in either room, we were given fans & told to open the patio door. The first smelled like stale smoke. The patio door & screen were off the track and would not shut. The 2nd room had big holes in the screen, no plugs in the sinks. This hotel was very old and falling apart. The toilet was leaking. Worst hotel I've stayed at.
Dear guest, I apologize for all our staff for the unpleasant stay you experienced with us. Maintenance is onsite from 7am until 11pm and is always prepared to help fix any issue you may be having if you're able to contact someone about the issue. Thank you for leaving us with some feedback on how we can better our next guests experience while they stay with us.
Everyone was nice, no complaints, got the best value for my money. Housekeeping was very professional cleaning my room. Walking distance to my job, restaurant and bar on location. Would stay here anytime.
We appreciate you taking the time out of your day to leave us with a great review! We're happy you were pleased with your stay and welcome you back the next time you are in need of a comfortable stay!
Room was very clean every day. The staff was very friendly and accommodating. The only problem was the WIFI not working properly. The food was amazing, and served promply. The heating and cooling worked great and the shower was good.
Thank you very much for staying with us! It is wonderful to hear that our staff's customer service was good and that our housekeeping department is doing well with ensuring our guests a clean and comfortable stay.
I am very sorry, however, that you had trouble with the WIFI. We did have to replace a piece of hardware near the room you stayed in, but haven't had reported issues since.
We would be glad to host you again! Feel free to call the hotel directly to book- 715.834.6611.
This hotel has friendly staff, nice perks and a convenient location close to the university in Eau Claire. The rooms are older with some mismatched furniture, but the beds are very comfortable. Some air conditioning units don't work well, but a helpful box fan was left behind.
We appreciate your review! It's great to hear that you were able to take advantage of some of our amenities and that our location worked well for you.
We are in the process of changing out the water cooled heating/ air conditioning units to new, individually controlled electric units. Though the others do work, the fans are placed on top to help circulate the cool air more efficiently. Rest assured, all of the old units will be replaced, we just haven't gotten to all of the rooms yet.
Thank you again for your review. We hope to offer that same comfortable sleep experience to you again in the future!