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Reviewed 18 August 2018

None of the amenities listed on RCI sheet were available to 3 condos on site. Evidently there is a conflict between resort owner and the 3 condos in association. You could not use pool or anything at resort. Only kayaks and row boat that association owns. Strange check in by another owner using his vacation time. Had to be ONLY between 4:00-5:00. Great for large families since there was 3 bedrooms and baths. Furniture in main units living space needs updating. Not enough seating for large family and old sofa and squeaky rocker

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
Thank bvpklp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, General Manager at Eagle River Inn & Resort, responded to this reviewResponded 30 January 2019

We're so sorry for you experience. Unfortunately, we aren't associated with the company you're referencing. Time shares are a separate entity.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2018

The employee working the front desk was borderline rude. It seems like she really doesn't enjoy checking guests in.
The condo was a pleasant surprise. It was much bigger than the pictures looked online. They are pretty outdated rooms, but the GIANT bathtubs and large bedrooms made up for it. Each bedroom in the condo has it's own bathroom, balcony, small fridge, and coffee maker. The bedrooms facing the lake offer great views.
I wish the pool didn't close so early and that the employees were a little friendlier.

Date of stay: August 2018
Thank Aleksis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, General Manager at Eagle River Inn & Resort, responded to this reviewResponded 30 January 2019

Thank you for taking the time to review! We are constantly striving to improve our guest's experience. Please, stop in again and we're sure we can raise those 4 stars to 5!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2018 via mobile

We had a great stay at Eagle River Inn and Resort — spacious room, lovely view, friendly and helpful staff. There is a restaurant on site which recently changed management (formerly Nicolet Grill, now The Cutting Board) with a nice variety of options and delicious extra touches like cranberry butter with the bread. Try the caprese sandwich! The inn is right on a lake, close to downtown which has lots of cute shops, and close to Wildwood Outdoor Adventures with great staff who will get you set up for some fun on the multitude of waterways in the area. Plan to return!

Date of stay: July 2018
Trip type: Travelled as a couple
Thank KJM97PB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, General Manager at Eagle River Inn & Resort, responded to this reviewResponded 30 January 2019

Thank you so much! Please, come visit again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2018

We spent 4 nights at the Eagle River Inn & Resort in early July. We were still tired from our flight from Australia and driving up from Milwaukee.

Check in was swift and the room was very comfortable (albeit a little musty smelling but this dissipated quickly with the door open). The views are spectacular. Great location and ample parking on site.

Staff were very friendly and food at the restaurant was extremely good (so was the Old Fashioned :) ). The cheese curds and walleye are to die for. Easily the best meal we had in the US over the 3 weeks we were there.

I'd highly recommend the resort to other travellers.

Room tip: We had a lake view room, it really is so beautiful and peaceful.
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank Bernadette L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, General Manager at Eagle River Inn & Resort, responded to this reviewResponded 30 January 2019

Thank you so much for your review!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

We reserved a king room. When we arrived were got a second floor two queen room. The second floor had a shared deck, so you felt like you had to close the curtains because every body walked past your room. When we informed the front desk that we did not get the room we reserved, she said that the people in our room must have extended their stay. No apology, no satisfaction. The room was clean, and grounds were well kept. But the fact that we did not get the room we reserved or any caring from staff that we didn't was a bit disappointing. We will not be back.

Date of stay: July 2018
Trip type: Travelled with family
Thank Jim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystal L, General Manager at Eagle River Inn & Resort, responded to this reviewResponded 30 January 2019

Thank you for taking the time to review! We apologize for not living up to expectations. We are constantly striving to improve our guest's experience. Please, stop in again and we're sure we can raise those 3 stars to 5!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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