Awesome place. We had over 25 people staying there. Place was clean. We rented boats and jet skis for the week. Jill and Jenni couldn't be any better. Highly recommend. Coffee is great in the morning. Beer garden has great food for lunch and ice cold beer

My family and other extended family members have frequented Chanticleer for many years. We never experienced a problem. It was recently sold, has new management and chose to partner with a 1.2 star rayed company - Vacasa. After becoming temporarily disabled and having Covid, we asked to shorten our stay. They refused to allow changes. However, after driving 9 hours and arrived at 10:45 p.m. in the middle of our reservation we found that Chanticleer rented our room to another customer as there was someone else including pets in our unit. We tried to use our other room, but the shower didn't drain well and the toilet didn't flush. Clearly this booking agency AND the operator are incompetent, in our experience.
I called Vacasa, they promised to resolve and call back (they NEVER did!). I spoke with the operator (Jeff) and after he promised our refund would be emailed to us "shortly", it was not received as promised. After following up numerous times, Jeff now says it can take several days. After reading through other reviews, another client of theirs said they were promised a refund but never received it.
It is ironic and upsetting that they didn't allow us to modify our reservation, but they apparently felt they could. No Integrity at all. No professionalism at all.
This is clearly not the same place that I and my family have frequented for many years. If they make good & actually keep their word for once, we'll plan to update this posted review.
Now it's time to contact my credit card company, the Better Business Bureau and if needed, file a suit against these extremely poor businesses for breach of contract, false advertising and general deceptive business practices.
You have been warned!