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All reviews thursday night long term stay superb customer service large tv front desk full size fridge management team pots and pans assistant manager business travel oil gas kitchen area sliders home away from home the staff was great definitely stay here again room was spacious and clean
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Reviewed 10 October 2018 via mobile

The rooms where great but Jeff at the front counter was awesome! There was some confusion and Jeff went above and beyond to help me out!! Highly suggest anyone staying here! Exceptional staff all around.

Date of stay: October 2018
Trip type: Travelled on business
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAldana75, General Manager at Hawthorn Suites by Wyndham Bridgeport/Clarksburg, responded to this reviewResponded 11 October 2018

Hi James. I am so glad that you enjoyed your stay with us and thank you for rating your stay with 5 stars! Making sure that all of our guests are comfortable and satisfied is our number one priority. At Hawthorn Suites/Bridgeport, it's all about YOU!

I am extremely pleased to hear that Jeff went above and beyond in terms of service and making sure that your stay was enjoyable. Thanks for taking the time to recognize him. We think he's awesome too!

It was our pleasure having you as our guest! We hope to see you again when your travel plans bring you back to Bridgeport!

Best Regards,
Kevin Aldana
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Cleanliness of then entire hotel was well above average. Staff were friendly. Internet was very good connection which stayed active. Television stations not so good. Breakfast had waffles, eggs and sausage along with cereal etc. Dining area nice and kept clean. Slept well on the comfy beds even the small pillows, despite their size were comfortable (just a little short). Restaurants in the area, easy fuel access. Easy on/off on I-79 north and southbound. Definitely would stay again.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Sightseer310596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAldana75, General Manager at Hawthorn Suites by Wyndham Bridgeport/Clarksburg, responded to this reviewResponded 21 September 2018

Thanks so much for the nice feedback on your most recent visit. We are certainly aware that there are a lot of hotel choices in the area and we are thrilled that you chose Hawthorn Suites/Bridgeport.

Thank you for alerting other TripAdvisor readers on the convenient location, cleanliness of our hotel and the friendliness of our staff. We appreciate your uplifting review and invite you to visit us again.

Kevin Aldana
General Manager

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Reviewed 12 September 2018

Great place to stay with your family which includes our dog. Staff were very nice and professional. The room was fantasitc. We have now found our home away from home for any Morgantown ball games and/or events we may attend.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank astanley466
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAldana75, General Manager at Hawthorn Suites by Wyndham Bridgeport/Clarksburg, responded to this reviewResponded 21 September 2018

Hi Angela.Thank you for taking the time to give us feedback regarding your recent stay.
Making sure that our guests are comfortable and satisfied with their Hawthorn experience is our number one priority.

I am extremely pleased to hear that our Hospitality Team made you and your doggy feel welcome. We love our canine friends!

Once again, thank you for your kind words and we look forward to seeing you at least 4 more times during the football season as you visit your "home away from home."

Warmest Regards,
Kevin Aldana
General Manager

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Reviewed 28 July 2018 via mobile

We needed a dog friendly hotel to stay in this area while we visited local businesses.
We were so surprised at the cleanliness, size of the room and all the appliances that were in the room. We intended to stay only one night but elected to stay two nights instead.
All of the staff that we encountered were wonderful, especially Jeff.
Extremely quiet on the to floor.
We are planning to return this fall and definitely will stay at this Hawthorn Suites.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank 18thOtterCrewchief
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAldana75, General Manager at Hawthorn Suites by Wyndham Bridgeport/Clarksburg, responded to this reviewResponded 28 July 2018

Thank you for choosing Hawthorn Suites of Bridgeport,WV as your lodging choice.
Our staff (including Jeff) thanks you for such a wonderful review. We’re glad that you and your doggie had a pleasant stay with us and enjoyed your spacious room. Future travelers reading your review will be encouraged to stay with us, so we truly appreciate your compliments. We are delighted to hear that you will be returning to visit us in the fall and we look forward to seeing you then.

Sincerely,
Kevin Aldana
General Manager

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Reviewed 15 July 2018 via mobile

Jeff the manager has been welcoming and wonderful with our baseball group! Beautiful clean hotel! Excellent customer service! Will definitely book at this hotel again! The manager Jeff with two f’s is terrific!

Date of stay: July 2018
Trip type: Travelled with friends
Thank jbcpow3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KAldana75, General Manager at Hawthorn Suites by Wyndham Bridgeport/Clarksburg, responded to this reviewResponded 15 July 2018

Thank you for choosing Hawthorn Suites of Bridgeport for your most recent stay. We value our guests and appreciate your patronage. We strive every day to provide the highest level of service to our guests.

I am delighted to hear that Jeff (With 2 f's) was welcoming and wonderful and was able to add that extra touch of enjoyment to your stay. He told me all about the baseball group and how great everyone was. It's guest's such as yourself that make us successful as what we do.

Thank you again for taking the time to write such a nice and uplifting review. We hope that you will visit us again when your travel plans bring you back this way.

Sincerely,
Kevin Aldana
General Manager

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