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Reviews (723)
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247 - 252 of 723 reviews
Reviewed 25 July 2016

Great place to stay. Rooms were very clean and undated. Staff is very friendly and professional. Continental breakfast was above average. Overall a excellent hotel to stay at. I would definitely stay here again.

  • Stayed: July 2016, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank seth66684
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie W, General Manager at Hampton Inn & Suites Tacoma-Mall, responded to this reviewResponded 11 August 2016

Very pleased to hear that you enjoyed your time while at our hotel. We do look forward to your next stay with us.

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Reviewed 24 July 2016

I need to not just write reviews but review hotels in advance as well. This hotel met all my other hotel standards - including above and beyond customer service. Room was spacious and clean - could use some bathroom upgrades.

My big CON for this location - is just that - the location. It is right off the highway in a sort of sketchy area of town.

  • Stayed: July 2016, travelled on business
    • Location
    • Cleanliness
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2  Thank edubbs5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danica P, Guest Relations Manager at Hampton Inn & Suites Tacoma-Mall, responded to this reviewResponded 7 January 2017

We do our best to make sure all of our guests feel secure and comfortable while they stay with us. Thank you so much for taking the time to complete this review. I look forward to the next time we get to impress upon you.

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Reviewed 21 July 2016

Good location and excellent quality of this Hampton Inn make this a repeat stop-over on our transits through the Seattle area. Take the quick drive to dinner at the RAM Restaurant and Brewery or other restaurants on the water near the Port of Tacoma.

  • Stayed: July 2016, travelled as a couple
    • Value
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Review collected in partnership with Hampton
1  Thank Kenneth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie W, General Manager at Hampton Inn & Suites Tacoma-Mall, responded to this reviewResponded 11 August 2016

Thank you so much for your loyalty with our hotel. We look forward to your next visit with us.

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Reviewed 21 July 2016

Tasty breakfast and a clean room made it an easy place to stay. Employees were helpful, friendly, and happy. I also like that there is a microwave in the room. I didn't use the fitness room or pool but they both looked clean.

  • Stayed: July 2016, travelled on business
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Review collected in partnership with Hampton
Thank dsC9197VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrie W, General Manager at Hampton Inn & Suites Tacoma-Mall, responded to this reviewResponded 11 August 2016

It is so wonderful to hear that you enjoyed your stay while at our hotel. We hope to see you again the next time you visit Tacoma.

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Reviewed 15 July 2016

Even though location is right off freeway, our room was pretty quiet. Also, we had noisy neighbors with lots of kids, but with the door closed we didn't get bothered at all. The breakfast buffet was quite nice for this quick style buffet. Fresh fruits and a variety of options, some that change each day. Friendly staff. Pool and fitness room ok. Our sofa sleeper was actually comfortable.

  • Stayed: July 2016, travelled with family
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Review collected in partnership with Hampton
1  Thank mamalaresa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danica P, Guest Relations Manager at Hampton Inn & Suites Tacoma-Mall, responded to this reviewResponded 7 January 2017

Thank you for taking the time to complete this review. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Looking forward to the opportunity to better impress upon you and once again thank you.

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