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Reviews (495)
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11 - 16 of 494 reviews
Reviewed 4 January 2018

Huge parking lot and they are used to lots of people moving and travelling being close to the military base. Yes, some of it is older, it's a little musty, and the hallway is freaking long. But the front desk was helpful and friendly, the breakfast decent and the eating area huge. There is also a cafe for evening eats that is basically microwave food and beer, but it will keep you happy until dinner. The rooms are average and there is highway noise. It was basically empty when we were there so can't judge the overall noise.

Room Tip: Back lot was quiet and lots of parking
  • Stayed: December 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank wduckman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle B, Front Office Manager at Clarion Inn Near JBLM, responded to this reviewResponded 5 January 2018

Dear wduckman,
Thank you for taking the time to leave a review regarding your recent stay at our property. We appreciate your feedback. We're thrilled to hear that you enjoyed your stay at our property. Please accept our apologies for any issues you had regarding noise during your stay. We hope to have another opportunity to provide you a superior experience.

Thank you,
Rachelle
Front Desk Manager
Clarion Inn
253-475-5900

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2017

This place is sports enthusiast treat (with potential). My room was updated and very clean. Full breakfast and a Bistro with screen television and an area that would be great for a party. I believe it has a small conference room. Very kind staff!

  • Stayed: November 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ddvice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle B, Front Office Manager at Clarion Inn Near JBLM, responded to this reviewResponded 25 November 2017

Dear Ddvice,
Thank you for taking the time to leave a review regarding your recent stay at our property. We appreciate your feedback. Please accept a huge thank you from all of us here at the Clarion, we will use this feedback to strive to continue to improve our services for guests. We're all thrilled to hear you enjoyed your stay at our property. We hope your next stay is just around the corner.

Thank you,
Rachelle
Front Desk Manager
Clarion Inn
253-475-5900

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2017 via mobile

First time staying here since it was changed to a Clarion. Unfortunate to say I miss the old inn. This feels colder. Yes I know the red carpet of old was dated but it was warm. The games and vending machines are no more. The parking lot was a
lot more empty then it use to be. Of course the price increased under new ownership. The breakfast is now a hot bar. Not too bad on 90% of it.
Beds were comfy.

We did have an issue with the neighbor from about 1:15 to 2 something.. am

The housekeepers need to keep the area at the back door more accessible. Hard carrying out you belongings between two carts.

Stayed: November 2017, travelled with friends
Thank SuzieB65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle B, Front Office Manager at Clarion Inn Near JBLM, responded to this reviewResponded 13 November 2017

Dear SuzieB65,
Thank you for taking the time to leave a review regarding your recent stay at our property. We appreciate your feedback as it helps us continue to strive and help us fill in the gaps of the areas we need to work on. We're thrilled to hear you found the beds comfortable and enjoyed our hot breakfast bar. I apologize for any issues you had throughout your stay. We hope to see you again and provide a much better experience.

Thank you,
Rachelle
Front Desk Manager
Clarion Inn
253-475-5900

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017 via mobile

Bed was comfy. Wasn’t as clean as it should be, but not horrible. Our curtains were ripped, heater cover was broken, bobby pins on the floor under the sink. Coffee pot was filthy. Running down, but still just okay.

Stayed: November 2017, travelled as a couple
Thank SweetSusy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle B, Front Office Manager at Clarion Inn Near JBLM, responded to this reviewResponded 6 November 2017

Dear SweetSusy,
Thank you for leaving a review regarding your recent stay with us at our property. We appreciate your feedback as it helps us fill in the gaps of the areas we need to work on. We are thrilled to hear you found our beds comfortable. However, please accept our sincerest apologies regarding the cleanliness of your room. Guest comfort and satisfaction are of utmost importance and we strive to provide comfortable, clean and friendly accommodations. I will address these issues with the appropriate staff. We hope to be able to provide you with a much better experience in the future.
Thank you,
Rachelle
Front Desk Manager
Clarion Inn
253-475-5900

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2017 via mobile

Well it WAS the one I booked! I seriously was a little concerned when the door had obviously been Kicked in and repaired. I did not do my homework on this one. It was clean, but once was enough.
Andrea in Montana

Stayed: October 2017, travelled as a couple
Thank Ilovepaint2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rachelle B, Front Office Manager at Clarion Inn Near JBLM, responded to this reviewResponded 1 November 2017

Dear Ilovepaint2,
Thank you for your feedback regarding your recent stay at our property. We appreciate all feedback as it helps us fill in the gaps of areas we need to work on. Guest comfort, safety, and satisfaction are of utmost importance and we strive every day to provide comfortable and clean accommodations. It is unfortunate that we failed to meet your expectations. We hope to be able provide you with a much better experience in the future.

Thank you,
Rachelle
Front Desk Manager
Clarion Inn
253-475-5900

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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