Bellhop and valets were exceptional. Check in staff was short and not friendly. Bathtub did not function (would not stay plugged) and bathroom door would not close. Comfortable beds. No place to get food after 10. Small rooms and poor TV quality (why have nicer LCD's if you have crap fuzzy signal?). Checkout staff was kind, but felt they were automatrons with little personality. My credit card was charged $45 more than what my reservation was. Front desk had no explanation and would not resolve it. Will attempt to avoid in future. Way too pricey for what you actually get.
- Official Description (provided by the hotel):
- Welcome to Hotel Murano, a boutique downtown Tacoma hotel located adjacent to the Tacoma Convention Center and steps from the city’s best museums and restaurants. Tacoma is the epicenter of the American glass art movement and, honoring that heritage, Hotel Murano pairs luxurious guestrooms and well-appointed event space with a museum worthy collection of glass art from around the globe. Hotel Murano is conveniently located in the heart of Tacoma attractions, including Chambers Bay, site of the 2015 US Open and just minutes from downtown Seattle. With a world-class art collection, delicious cuisine at Bite and craft cocktails at our Lobby Bar, and a full-service spa and salon, Hotel Murano is the perfect place to wake up inspired. As one of Tacoma’s finest pet friendly hotels, Hotel Murano invites guests and man’s best friend to take on Tacoma while enjoying our boutique accommodations, timeless service and modern style. ... more less
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- Also Known As:
- Murano Hotel Tacoma