Bellhop and valets were exceptional. Check in staff was short and not friendly. Bathtub did not function (would not stay plugged) and bathroom door would not close. Comfortable beds. No place to get food after 10. Small rooms and poor TV quality (why have nicer LCD's if you have crap fuzzy signal?). Checkout staff was kind, but felt they were automatrons with little personality. My credit card was charged $45 more than what my reservation was. Front desk had no explanation and would not resolve it. Will attempt to avoid in future. Way too pricey for what you actually get.
- Official Description (provided by the hotel):
- Hotel Murano is a glass-filled downtown Tacoma hotel, centrally located amongst a number of restaurants, bars, museums and more. When you enter the Hotel Murano, a world-class art collection greets you at the lobby. You notice that same commitment to form extends into every feature of this Tacoma Hotel. Hotel Murano features 50 glass artists and their masterpieces from all over the world, including Greek artist Costas Varotsos and Murano artist Massimo Micheluzzi. In addition, the hotel specializes in personalized guest relationships, ensuring every business or leisure traveler feels at home and has everything one could possibly need or desire. We are also proud to be a pet friendly hotel. Located in downtown Tacoma, the hotel is perfectly situated as a home base while guests visit local businesses, restaurants, the Museum of Glass, the Tacoma Art Museum and the Washington State History Museum. A stay at this hotel may just ignite that artistic spirit within you.Hotel Murano is a creation by Provenance Hotels, a company that specializes in hotels with deeply integrated art themes, that opened in 2008. Since then, the hotel has been recognized locally, nationally and internationally by multiple publications, including Conde Nast Traveler United Kingdom, USA Today, Elle Greece and Travel + Leisure. In 2010, it made the Conde Nast Traveler's (United States) Gold list and ranked No. 6 in the Top 100 Hotels in the United States. ... more less
- Reservation Options:
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- Also Known As:
- Murano Hotel Tacoma