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“Always get excellent service” 5 of 5 bubbles
Review of Holiday Inn Express Spokane Downtown

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Holiday Inn Express Spokane Downtown
Ranked #16 of 46 Hotels in Spokane
Certificate of Excellence
San Antonio, Texas
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Always get excellent service”
5 of 5 bubbles Reviewed 27 March 2012

They were remodeling last time I went but I know they alway offer great service.

Room Tip: A room facing the river is always nice!
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank VIAboytes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review, 3 April 2012
Thank you for sharing! Good news!!!! We are almost finished with the first phase of the exterior of the hotel!! Everything will be back to normal in about 10 days. Thank you for staying with us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

366 reviews from our community

Traveller rating
    199
    114
    25
    16
    12
See reviews for
113
86
21
119
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Vancouver, Washington
2 reviews
4 of 5 bubbles Reviewed 8 March 2012

This place was great. We loved having a balcony room facing the river walk. Really provided for a nice romantic getaway. Already planning to go back.

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Goel60820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review, 16 March 2012
Thank you so much for sharing your experience here "On the Rock". We do have incredible views from our hotel, especially on the Spokane River side. Our exterior renovation is almost complete. The parking lot should be cleaned up and the first phase complete by the end of March. We are looking forward to an incredible summer season! Please come stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
accrosstheland
Level Contributor
60 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 2 February 2012

This is a pretty typical HI Express. It is a large property and sits up on a hill so normally you would have a good view of the area.
They are currently redoing the outside of the building and hale of it was covered with plastic. They were putting up scaffolding to cover the other side when I was there. They said the work would be done in the spring I am guessing may if the weather holds out for them.
They have a fairly typical TV lineup though I did not watch it I did see the card.
The breakfast area is small but that is supposed to be redone also.
This hotel is very close to the convention center and there are several restaurants in the area.
I would stay there again if I come back to Spokane.

  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rockboyontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review, 3 February 2012
Yes, our hotel is currently wrapped in plastic. The good news is that the later half of February, we should begin to see some of the finished product and begin unveiling the exterior. This will open up our windows and our views. We are due to be finished with the exterior renovation by the middle of March. We are so excited to share our "new" look with our guests and the community. Later in the year we will be expanding the breakfast bar and the lobby. We strive especially during this time to "impress our guests" and make those lodging needs, while in Spokane. stress free. Thank you for sharing your experience. We look forward to sharing our "new" hotel with you soon!
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Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 January 2012

What a hotel! We had a great time in downtown spokane, I loved the balcony with the view of the river walk. Will definetly have to come back.

  • Stayed November 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Guy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review, 30 January 2012
Thank you so much for staying with us here on "the Rock". The views from the decks/patios are amazing! Since your visit, we are continuing the upgrade of our property. The views are temporarily blocked. When it is finished, mid-March, we will have a gorgeous exterior with our views restored just in time for Spring in downtown Spokane. Thank you, again. I hope that you will come see us again and tell all your friends!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 24 January 2012

Building maintenance aside, you will be hard pressed to find another hotel staff that so truly cares about their guest experience. Tawnya especially goes out of her way to assist with any issues brought to her attention. The manager's receptions are fabulous, and much appreciated in these tough times.

  • Stayed December 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Xcited4Sunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lscook, General Manager at Holiday Inn Express Spokane Downtown, responded to this review, 26 January 2012
Thank you so much for the kudos for my staff. They really are amazing and each have a heart to serve. I appreciate you mentioning Tawnya. She is an amazing young lady that strives to accommodate each and every guest. We want you to feel like a part of our family and again, thank you for taking the time to share your experience. We look forward to seeing you on your next visit to Spokane.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Spokane Downtown

Property: Holiday Inn Express Spokane Downtown
Address: 801 N. Division St., Spokane, WA 99202
Phone Number:
Region: United States > Washington > Spokane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Spokane
#7 Family Hotel in Spokane
#13 Romantic Hotel in Spokane
Price range (per night): $150 - $209
Hotel Class:2.5 star — Holiday Inn Express Spokane Downtown 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
The Holiday Inn Express Downtown Spokane hotel is an excellent location for business and leisure travelers alike. Perched above the city with a 360 degree view, our hotel in Spokane is close to Spokane shopping, dining, and all that downtown Spokane has to offer. We are a stone s throw from the Spokane Convention Center, and serve as a home away from home for visiting Gonzaga University, EWU, WSU, and Whitworth University. Our Spokane Hotel is also a great place to stay when coming to Spokane to see a Broadway Show at the INB Performing Arts Center, Concerts at the Knitting Factory, Concerts at the Spokane Arena, Chiefs WHL Hockey and Spokane Shock Arena2 Football at Spokane Veteran s Memorial Arena. For the best service in any Spokane hotel, search no further than the Spokane Holiday Inn Express on the rock! We are 100% non-smoking, complete with exercise facility, business center with free printer use and Internet access, free high-speed wired Internet in every guest room, free deluxe Continental breakfast as well as cookies and milk every evening. Make your reservation now; your room awaits. All you have to do is come prepared to experience that which memories are made of at the Holiday Inn Express Downtown Spokane hotel. ... more   less 
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Also Known As:
Holiday Inn Express Spokane Downtown Hotel Spokane
Holiday Inn Spokane
Spokane Holiday Inn

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