Checked in about 9.pm Oct 10,2014. Upon checking in asked for a 5.00am wake up call. Went for a bite to eat. In meantime my family in Alaska began calling for me with urgent news. They called every 1/2 hour until they reached me at 11.30. The desk clerk was rude, slurring her words and just plain nasty. She was even nasty to me about it when I returned.
She did not call and wake me & I missed my flight. She was unhelpful and rude and tried to put me on the street at 8.am. I refused to leave and was sick with worry. I could not get another flight for a week, and did not have a lot of money. It ended with them "giving" me a "free" second night, but they told me they could not help me with the costs for a change in my ticket of $150.00 (International) nor the costs to get to my destination, An additional $300.00. Said their boss Sat told them not to call her again over the weekend. My family has tried and tried to reach Mr. Tinder Dhanda and MS Sat. with no results. They cost us this money directly by allowing this Drunken Clerk I believe she said her name was Erika. (She even had the nerve to call my son's room an ask him to bring her a beer so they could talk about her mistake.) He did then she had the nerve to accuse him of drinking in the lobby!. He's on vacation she's not!! This place is run very badly and if I don't get compensation soon, I will be calling more than the BBB. Like the fire inspectors and any and all hotel associations that may be able to shut them down. They cannot treat people this way with no regard for human rights and dignities.
- Official Description (provided by the hotel):
- Skyway Inn Hotel only one mile south from Seattle-Tacoma (SeaTac) International Airport on International Blvd, only 20 minutes from downtown Seattle, Pike Market, Safeco Field and Qwest Field, Space Needle. Boeing's Museum of Flight is just 7 miles away. And 10 minutes from Westfield shopping mall areas, the Skyway Inn is the ideal location to accommodate all of your travel plans. Please ask about our special value-added Park sleep Fly rates and airport parking packages. Airport Parking. Complimentary 24-hour SeaTac Airport shuttle. Secured parking available for $6.99/night. 24-hour business center in lobby We offer complimentary continental breakfast, and a variety of room types to fit your specific needs with Wireless internet in rooms. Within walking distance to recreation, numerous dining choices and Angle Lake Park, the Skyway Inn hotel is the preferred choice for leisure and business travelers visiting the Seattle area. ... more less
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- Also Known As:
- Skyway Hotel Seatac
- Seatac Skyway Hotel
- Skyway Inn Seatac