If I could have reached you in any other way I would have first tried that but it has been difficult from the outset. I did not receive call backs or requests via email prior to arrival. On arrival we were surprised at the condition of the house and property surrounding house. The house was surrounded by high weeds and looked totally unkept. The amenities advertised are not accurate. For instance, air conditioning consists of open and unscreened windows! Also there are no curtains on the windows. I see on other responses that you fall back on this being this being a 100 year old house but we've stayed in many other homes that age or older and they were in much better repair. Your advertising says 24 hour front desk service but we sat on the front porch for 20 minutes waiting for someone to respond to our phone call even though we had said when we would arrive. There was a note on the door identifying 2 possible locations to find the inn keeper but there was no one at either of these locations. We were prepared to share a bathroom but on arrival found that we would be sharing with 2 other families, one being a family of 4! You advertise 3 bathrooms but we were only shown 2 bathrooms and the second one would be shared with the campers and was on a different floor. The breakfast that was laid out for the following morning consisted of miniature chocolate covered donuts and a bowl of fruit. (Bed and Breakfast?) Fighting against our intuition we thought we could just get through one night but as we walked out to get our luggage, the hand rail came off in my hand. Thank God I wasn't leaning on it as I just had a knee replacement a year ago! That was the final straw and we decided to drive a little further to Tacoma for the night. We found a beautiful, clean, full breakfast hotel for the same price we paid for Mt Ranier Ranch! We hope this will be helpful for others as we were unable to find any reviews when we booked and thought we'd take a chance on a new business, we're sorry for that now.
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Other facilities & amenities||Service|