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“Tieton River Trip was the best yet”

Blue Sky Outfitters
Reviewed 20 September 2017

This is our second time rafting with these guys. We rafted the Tieton River for our daughter's 10th birthday (minimum age requirement). We had so much fun she is already talking about it again for next year. The 10 year old is very petite (53 pounds) and I made sure they knew up front so they would have the proper gear. Our guide Nick was fantastic but the daughter thought we should go backwards more and still seeks bigger water, LOL. Thanks for her great birthday!

Thank two-point-doe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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"snowshoeing adventure"
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"mile hike"
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"river rafting"
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"birds"
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8 - 12 of 16 reviews

Reviewed 10 September 2017

We decided to do a last minute summer tube ride before school started. Was able to book Blue Sky the day before essentially. The bus ride to the start point is next door across from Starbucks which was convenient and the end is right down the street from the main office. Cons: location is in the busiest part of town. Parking is tight to say the least. Arrive earlier to ensure you get parking. They do not have any lockers or place to store your stuff while tubing. Pro: Their location is awesome for AFTER tubing. Right down town near everything. Staff very nice. Next time we'll try river rafting.

Thank befrank1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017 via mobile

We had a group of 10 and when we booked I told them we had a small child and was that a problem and was told no the child could ride on a parents lap. We showed up and they had our time wrong but said we could go. We waited for 30 minutes and finally asked where the transportation was and they directed us to a totally different location only to have the driver tell us we could not bring the child they have an age limit and to read the fine print in the contract. We then called and was told it was ok and to wait for the 2nd bus, but then got a call telling us it was not ok and everyone but the child could go. We said no we are a group and they said to bad and would not refund our $300.00. In the interim it was now 2:30 and the 2:00 transportation still had not showed up. DO NOT use them very unprofessional, had we had the correct information at booking this would not have been an issue.

Thank Kim T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueSkyOutfitters, Manager at Blue Sky Outfitters, responded to this reviewResponded 23 August 2017

Dear Kim,

Thank you for taking time to write a review, we are sorry to hear that you had this experience with our company as it is not one that is frequently reported.

We are sorry for the confusion created in getting your group out on the water for our tubing trip. We send confirmation emails to all of our customers prior to their trip so they can review their reservation and anticipate any issues that may arise. Showing up early to a 2:00 PM reservation is usually something we can navigate, but due to high numbers booked for the 1:00 PM we could not accommodate your group.

The refund was not issued because the rest of your group was still able to go. We were willing to refund the balance for one guardian to stay with the child, but per our refund policies were not able to provide a full refund. We apologize for this experience you had with our company, as I stated before, it is not a common one.

We hope you can reconcile these issues and try us again in the future,

Aidan
Manager, Blue Sky Outfitters

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Reviewed 23 July 2017 via mobile

2nd time we have used Blue Sky and we were not disappointed. Excellent guides who are very knowledgeable of the birds and location and just all around nice people! Great equipment. BBQ at the end of the run is a nice touch.

We love ❤️Blue Sky!

Thank 1jetflyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BlueSkyOutfitters, Front Office Manager at Blue Sky Outfitters, responded to this reviewResponded 27 July 2017

Scott,

Thank you so much for taking the time to share your great experience with us! Blue Sky Outfitters guides love sharing our passion for the the river with you! See you on the water next year.

Best regards,
Jaqui

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Reviewed 15 July 2017 via mobile

Enjoyed our day on the river. Our guide Amber was really good about giving us saftey procedure talk. Rode the rapids and felt very secure during our trip. Just as a note they may want to add helmets. Dinner afterwards was good.

Thank Kenneth O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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