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Savings alert! 14% below average rates

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Reviews (278)
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All reviewswater pressure in the showerbuffet breakfaststaff was friendlynice staymallloungeconferencesofateamscomforterchain
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54 - 59 of 278 reviews
Reviewed 31 May 2017

The staff was kind and helpful, but the facility was run down. My carpet was musty and damp (even before the flooding after the significant thunderstorm).
No in room coffee was also very disappointing for me.

  • Stayed: May 2017, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank michellejohnson269
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017

This was OK for one night. We did not sleep at all as as we had noisey neighbors above and next door. Finally had to call the desk at 2am to ask if they could help. Staff here are very young but willing to help. No clock in the room.

  • Stayed: May 2017, travelled on business
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2017

The carpet and chairs need to be replaced in the rooms. The heat and air fans are noisy. The carpet is filthy along with the chair in the room. One room only had a desk chair so you had to sit on the bed to relax.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017

Positives: The room,was clean and the bed and pillows were comfortable. The
2 lunches, which were served in one of the ballrooms for meeting participants, were good.

Negatives: There was no coffee maker in the room; when I asked the front desk attendant I was told the coffee makers were removed a few months ago because they were old. There was no book in the room describing the hotel amenities, policies etc., and the stay did not include breakfast.

  • Stayed: April 2017, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with this hotel
2  Thank christinetF3364YU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2017

Came on a group rate for a tournament but still paid a lot for not much - seriously. Disappointed that the place is so dated and the rooms so small. Not even a chair in the room besides the desk chair. I longingly looked at the Fairfield Inn sign from across the parking lot. Windows look up to parking lot. No elevators. Ice machine broken. No one answers the phone at the front desk. Updated interiors but overall would not return. Do people really stay here for the mall?!

Room Tip: Nothing special.
  • Stayed: April 2017, travelled with family
    • Location
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2  Thank Amy_reviews_places
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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