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All reviews executive floor front desk rooms are large bit dated outdoor pool free shuttle seattle area business trip close to downtown comfortable stay shuttle service up to date fitness center easy access parking lobby honors
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Reviewed 4 weeks ago

From the time that I came through the doors, and from the time that I left, the attention to detail and how the staff ensured that your stay is the best that I have seen any where. I would recommend this hotel to anyone, any time. Thank you, Hilton, for the best experience ever!

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Trail67610388935
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkMathewsGM, General Manager at Hilton Bellevue, responded to this reviewResponded 4 weeks ago

Reading your gracious sentiments of “best experience ever” and “recommend this hotel to anyone” were the perfect way to start off the day. It was an absolute pleasure to welcome you to the Hilton Bellevue Hotel, and we were excited to know that our warm hospitality made you feel at home from check-in to check-out. Our entire team strives for excellence and your exuberance for your own personal guest experience reinforces our drive to always uphold this high standard of care for each and every guest that comes through our doors. Even though you cordially thanked us for your five-star stay, it is our entire Hilton team that wishes to “thank you” for your stellar review and we hope it won’t be too long before you return back “home” to see us again!

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Reviewed 7 November 2018

Had a Mom/Daughter getaway night at the Hilton. We had such a great stay. Highlights included the outdoor hot tub - great on a chilly evening and we had it to ourselves, and the delicious breakfast buffet. We really enjoyed the latte/espresso machine and very welcoming and friendly service. The rooms are the most spacious I've stayed in, and beds are very comfortable. Will definitely stay there again.

Date of stay: October 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkMathewsGM, General Manager at Hilton Bellevue, responded to this reviewResponded 7 November 2018

It sounds like it was quite a lovely mother-daughter getaway indeed, Laura. We were delighted that you both had such an exceptional visit to the Hilton Bellevue Hotel and that our welcoming hospitality made your weekend extra special. Our comfortable accommodations happen to be the most spacious in the area, and it was wonderful to know that they provided you both with the perfect home-away-from-home for your stay. We were also thrilled that our variety of amenities helped you both create cherished memories, ensuring your stay was nothing short of five-star worthy. Knowing that you were left with the desire to return brought smiles to our faces, and we hope to have the pleasure of seeing you both back with us again in the near future!

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Reviewed 6 November 2018

A VERY nice Hilton that is clean and perfectly located, you can tell that they pay attention to the details. Nice executive lounge and plenty of elevators. Highly recommended. The unlimited gummy bears are dangerous.

P.S. I stayed for 80+ nights

Date of stay: November 2018
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
1  Thank shelbyhelb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkMathewsGM, General Manager at Hilton Bellevue, responded to this reviewResponded 6 November 2018

Your humbling review has made our week, Shelby. We appreciate you taking a moment to share your loyalty to the Hilton Bellevue Hotel and resounding recommendation of us to other travelers. After spending over eighty days in our care, we bet you know our well-appointed property better than some of our staff members. Thus we were elated to hear that you continue to experience nothing but the highest standard of personalized service and comfortable accommodations, providing you with the perfect home-away-from-home while in the Bellevue/Seattle area. On behalf of your entire Hilton family, we thank you once more and hope that it won’t be too long before we have the pleasure of seeing you back through our front doors.

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Reviewed 6 November 2018

Hotel room was a big disappointment. Room was dirty and in need of refurbishment. Broken furniture, shower panel was only connected to the ceiling in 1 spot, floors dirty and furniture needs to be cleaned previous visitors have spilt stuff down the sides and it was never cleaned off. Executive floor was a huge disappointment, they do not actively use it for breakfast or evening appetizers, instead you are given a coupon for downstairs restaurant.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Pioneer26701839688
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkMathewsGM, General Manager at Hilton Bellevue, responded to this reviewResponded 6 November 2018

We were disheartened to learn of your recent experience staying with us. Our housekeeping team is quite dedicated to ensuring that all of our accommodations are perfectly maintained and refreshed for each and every guest, and we apologize that this was not the quality of care you experienced during your stay. We appreciate you taking the time to share your candid feedback and will be passing on all of your noted shortcomings to our Management Team to review and ensure that the appropriate procedures when readying a room are being upheld.
With that said, we also were disappointed that your overall experience fell so short of our normal high standard of hospitality. We ask that at your earliest convenience you reach out and contact us directly should you wish to discuss your experience in greater detail. We would welcome the chance to restore your confidence in our hotel and be provided with an opportunity to welcome you back for a stay that lives up to the Hilton experience you expected and deserved.

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Reviewed 5 November 2018

This hotel was beautiful, accommodating, and had very friendly staff. I was pleased with the gym (free headphones!), restaurant, and rooms! Check in and checkout were both very friendly and easy. I was pleased with what was available at the gift shop as well.

Date of stay: November 2018
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank FarAway02356940633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkMathewsGM, General Manager at Hilton Bellevue, responded to this reviewResponded 5 November 2018

It was wonderful to read through all of the highlights of your Hilton Bellevue experience, as it truly seems you got a chance to take advantage of all the five-star worthy aspects of our hotel. Knowing that your stay was exceptional from check-in to check-out was elating, with our beautifully-appointed accommodations and team’s own high standard of personalized courteous service complementing each other perfectly to provide you with a true home-away-from-home experience. We hope that this recent visit instilled in you a desire to return in the future, as it would be our pleasure to welcome you back through our doors on your next visit to the Bellevue/Seattle area!

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