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Savings alert! 21% below average rates

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Reviews (1,171)
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625
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Show reviews that mention
All reviewsseafare restaurantfront desk staffrichmond roadbusiness centerclean hotelbusch gardenswithin walking distancefood for thoughtwould stay here againoutlet mallnice staybreakfast buffetconvenient locationshort drivewafflesgreat place to staywilliam and mary
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41 - 46 of 1,171 reviews
Reviewed 6 February 2018

The breakfast is amazing! The staff is top notch! The rooms are clean! The accessibility to restaurants, shopping, tourism, is all within a short distance. I would recommend this location to everyone. Great experience.

  • Stayed: February 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Hilton Garden Inn
1  Thank andrewsD1864UP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 February 2018

Our family of 5 spent one night here as we returned from a cruise and to do a brief Williamsburg tour. The hotel is in a great location, easy to find and close to the historic attractions. There's plenty of parking, the lobby is gorgeous, and all of the staff very friendly and helpful. We had connecting rooms on the first floor that were in great shape, very clean, and with coffee makers, refrigerators, microwaves, and larger TV's. They have a nicely stocked snack and sundries shop at the front desk, and complimentary coffee and tea in the lobby. There was an upcharge for breakfast.
There is a nice indoor pool on the first floor with a small hot tub. The pool was heated but still a little chilly for our tastes. Check in and check out were both quick and smooth. Wifi is tiered with basic service free and faster available for a fee. Overall a very nice stay.

Room Tip: Take advantage of the excellent staff for any advice on amenities and local offerings.
  • Stayed: February 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank jerseymariner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2018

First visit. Clean hotel and friendly employees. Great location near restaurants and shopping. Only downsize was breakfast was not free. Will stay again when in that area. Lots of parking and received free bottled water when checked in.

Stayed: January 2018
Thank BBVacation2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2018

Hotel stay was great!, front desk staff was exceptional...friendly, knowledgeable and helpful! Room was nice and clean. Breakfast was ok, have stayed here before and loved the buffet and made to order items, this time buffet items were just warm or cold, coffee was horrible, but made to order items were good & hot. Hot tub was not properly working and wasn't hot at all... so I settled for a bubble bath!

  • Stayed: January 2018, travelled as a couple
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank gloriasV7572WW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 January 2018

This remains our fave place to stay in Williamsburg. Great staff, extremely clean, welcoming lobby, large comfortable rooms and great mattress and pillows. Who could ask for more? We love HGI on Richmond Rd and never stay at another hotel.

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
1  Thank Luv2Bondago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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