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“A Great Williamsburg Destination!!” 4 of 5 bubbles
Review of SpringHill Suites Williamsburg

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SpringHill Suites Williamsburg
Ranked #37 of 79 Hotels in Williamsburg
Callao, Virginia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A Great Williamsburg Destination!!”
4 of 5 bubbles Reviewed 13 February 2012

Stayed in Springhill Suites Wiliamsburg VA one night, Feb 12/13. Requested a room on a high level and received it. Room is spacious, king bed comfortable and plenty of pillows. Room was clean, bathroom was clean. Small frige, freezer and microwave as well as a kitchen bar sink. All was found to be clean and very useful. The indoor pool and hot tub were very nice, comfortable temperature in both and we used them that evening and morning. Not very crowded either. The staff was very friendly from check in through breakfast and checkout. Breakfast was more then expected. Very good, eggs sausage and too many other items to mention! The only issue I had was that our heat unit made a popping or clicking sound all night every 10 minutes or so. This was very annoying and my sleep was terrible do to that. Finally I ended up turning it off at 3 AM to get some sleep. We stayed in room 408, I am sure the friendly hotel staff would have given us another room but since we didn't realize this until after we were in bed it was not worth the hassle. DO NOT LET THAT DETER YOU FROM STAYING THERE!!!! Over all it is an awesome hotel and we will return despite that issue. Keep up the good work!

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lt31251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, 1 May 2012
Thank you for taking the time to tell us about your stay. It's so nice to know that you enjoyed a quiet and relaxing stay inside, and out of your room. We like guests to find comfort and convenience everywhere in our hotel.

We apologize for the issue with your room's air unit. We understand your decision not to move in the middle of the night, but know that our staff is there 24 hours to help you whenever you need it. We're glad you're going to return, and we hope it's soon.

Warm regards,
Mark Tomlinson
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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477 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
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English first
Charlottesville, Virginia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 February 2012

I LOVE to visit Williamsburg and from now on, SpringHill is where I will stay!! The staff is phenomenal : Crystal's warm welcome was much appreciated, and Heather took fabulous care of us all weekend. I was amazed that EVERY staff member I encountered had a smile and a hello for us! The room was spacious, clean and well-appointed, and the complimentary breakfast was the best I've had in my travels (thank you Evelyn!!). Speaking of complimentary things included: the internet station in the lobby, the Sunday newspaper, the generous tea & coffee set-ups (both in the lobby & your room), as well as use of the pool and hot tub, had us both feeling very spoiled and pampered during our stay.
Thank you Spring Hill for making the mother/daughter birthday weekend a memorable one for us: My mother is not easily impressed and she LOVED this hotel! we will be back:)

  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank blueyedgirl623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, 1 May 2012
You are so kind for mentioning Crystal, Heather & Evelyn's outstanding customer service, they were so happy when they read your review. We're all so glad that you and you mom had such a pampered stay. Thank you for spending your birthday with us, but we would definitely like to see you again before the next one!

Cheers,
Mark Tomlinson
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williamsburg, Virginia
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

After trying out many other places in Williamsburg, we have settled on SpringHill Suites for our regular stays while building our new house. The staff is GREAT!! They are friendly, helpful, and happy -- couldn't be nicer. The suites are spacious and have everything we need -- including a real freezer for the ice pack. We missed having a channel guide for the TVs (there are TWO), but that's it.

Location on Richmond Road is perfect - close to many restaurants and attractions. The hotel is set back from the road, so not as noisy as others.

Breakfast is perfect - lots of healthy choices including oatmeal, bananas, and yogurt. For the money, this hotel can't be beat. One more thing -- the manager comments on tripadvisor reviews -- WOW!!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank keepdancin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, 1 May 2012
Thanks so much for making us your 1st choice hotel in Williamsburg! We think our staff's great too, and they were so happy when we read them your review. It's great that you enjoyed our convenient location, our complimentary full breakfasts, and all the amenities in your room. We apologize for your missing channel guide though. Next time, please make sure you let the front desk know when you need or are missing anything, they're happy to be of service. Hope to have you with us again soon!

Kindest regards,
Mark Tomlinson
Area General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lynchburg, Virginia
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 18 January 2012

A very good hotel in a great location. Convenient to major sites of interest and outlet shops. The free breakfast was one of the best, I have seen.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, 3 April 2012
Thank you for telling us about your stay. It's so great to hear that our complimentary breakfast is one of the best you've ever seen! We're glad that your enjoyed your weekend get away with us and hope you'll come back again soon.

Warm Regards,
Mark Tomlinson
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
304 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

This is nice place to stay. Breakfast is good. Rooms are clean and comfortable. Travelers need to be warned, however. This is a popular place for school groups to stay as well. This may be a good thing and may not be a good thing based on your tolerance of noise. Kids always are supervised but it is a fact of life for this hotel.

  • Stayed April 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank scarletman1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, General Manager at SpringHill Suites Williamsburg, responded to this review, 3 April 2012
We're so glad that you stayed with us at the SpringHill Suites. It's great to know that you enjoyed the breakfast and that you found your room clean and comfortable. Your warning about school groups in the spring is very true, but we work very hard with their chaperones to get the kids to stay in line and respect the other guests in the hotel. Thank you so much for taking the time to tell us about your stay.

Kindest Regards,
Mark Tomlinson
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites Williamsburg

Property: SpringHill Suites Williamsburg
Address: 1644 Richmond Rd, Williamsburg, VA 23185-2724
Region: United States > Virginia > Williamsburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #37 of 79 Hotels in Williamsburg
Price range (per night): $105 - $238
Hotel Class:3 star — SpringHill Suites Williamsburg 3*
Number of rooms: 120
Official Description (provided by the hotel):
Fresh and modern, SpringHill Suites Williamsburg has been newly redesigned with business travelers and family vacationers in mind. We've thought of everything from spacious studio suites with new furnishings to friendly service and contemporary living amenities to keep you comfortable and relaxed. Ideally located near shopping and fun things to do, our location offers the perfect home base for visiting a near-endless list of top Williamsburg area attractions ... more   less 
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Also Known As:
Springhill Suites Williamsburg Hotel Williamsburg
Williamsburg Springhill Suites

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