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AU$147
Breakfast included
AU$148
Breakfast included
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Reviews (1,272)
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Traveller rating
783
356
91
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13
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All reviews waffles choice hotels the breakfast area great stay would definitely stay here again waffle maker beds were comfortable ice machine complimentary breakfast convenient location short drive historic area upon check cereal hallway busch pillows
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Reviewed 17 March 2017 via mobile

My kids and I stayed here upon recommendation. It was in an ideal location because of the extremely close proximity to attractions and restaurants. Guest services was responsive and friendly and the hotel was updated and clean. I will definitely stay here again when I return in a few months!

Date of stay: March 2017
Trip type: Travelled with family
1  Thank Cassandra L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded 24 March 2017

Dear Cassandra L,

Thank you for taking time out to let us know about your recent stay. We are pleased that you found our hotel to be beautifully updated and that it was ideally located. There are many options in the area and we are thankful that you gave us a chance. The next time you plan to come to the area, be sure to ask about our spacious suites. Thank you again for your business and we hope to see you again very soon!

Yours in hospitality,

David N. Smith

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Reviewed 14 March 2017 via mobile

Very friendly staff. I had to cancel my reservation but found that the cancelation time had expired. It seemed when booking the hotel it set the wrong dates. They willingly offered to refund the no show fee.

Date of stay: March 2017
Trip type: Travelled solo
1  Thank Sara L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded 24 March 2017

Dear Sara L,

Thank you for sharing your experience. Sorry to hear about the issue with the wrong dates being booked. We are glad that our team took care of getting that cancelled and waiving the fee. We hope you are able to reschedule and come see us soon.

Yours in hospitality,

David N. Smith

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Reviewed 13 March 2017

From the check in to the check out, the staff was friendly, engaging, and efficient. The room was comfortable. The decor was attractive and much more than I expected for the price. I would not hesitate to stay here again.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
2  Thank Terri J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded 24 March 2017

Dear Terri J,

Thank you for your kind words. We are really glad that you had a relaxing stay at our hotel and that you found our team to be friendly, engaging and efficient! We appreciate your business and certainly hope that we have become your new home away from home anytime you are visiting the area.

Yours in hospitality,

David N. Smith

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Reviewed 9 March 2017

We enjoyed our stay, rooms were clean and comfortable with nice décor. Breakfast for good, the only thing we really missed was Hot Chocolate for the kids. Very convenient to Colonial Williamsburg. We got a great rate, we would stay again.

Date of stay: February 2017
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank Sharon S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded 9 March 2017

Dear Sharon S,

Thank you for taking time out to share your experience. We are glad that you had a great stay! We are sorry that there was no hot chocolate for the kids. We don't normally carry that although if a guest has a special request of such, we have no problem going out to purchase requested items. Our goal is that you feel right at home, please email me at dsmith@hmphotels.com the next time you plan to stay and we will make sure we have some hot chocolate for your kids. Thanks for your business and we hope to see you again soon!

Yours in hospitality,

David N. Smith

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Reviewed 4 March 2017 via mobile

My husband and I wanted to visit Williamsburg on our way to d.c. I searched for hotels and finally decided on comfort inn. Usually I go with a higher star hotel but it was only going to be a quick trip and it seemed to have really good reviews. So we took the leap and it was worth it! Comfort inn is exceptionally clean, GREAT customer service and just great overall look and feel. Our check-in was quick and room was simple but exceptionally clean. Plus we has a mini fridge! Also breakfast and parking was provided! Breakfast was nothing to write home about but they had fresh fruit (so that made my day). Overall, why spend the extra money?!? Use the money you save on your hotel to buy a pass for colonial Williamsburg:-)

Date of stay: March 2017
Trip type: Travelled as a couple
3  Thank ryannmcneil
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David S, General Manager at Comfort Inn Williamsburg Gateway, responded to this reviewResponded 8 March 2017

Dear Valued Guest,

Thank you for taking time out to share your experience. We are pleased that you found our hotel to be a great value. We realize there are many options of hotels in the area and certainly appreciate you taking the leap and giving us a try! As you mentioned, our rooms do come with Micro/Fridges which is not a common amenity in the area. We appreciate your business and hope that we have become your new home away from home anytime you visit the Historic Triangle.

Yours in hospitality,

David N. Smith

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