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All reviews free breakfast parking garage is tight room was clean indoor pool first floor parking deck off season would stay here again nice stay easy access to the beach family vacation pull out sofa view of the ocean hot breakfast housekeeping staff balcony boardwalk
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Reviewed 5 May 2018

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 27 April 2018

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
tsgm, General Manager at Country Inn & Suites by Radisson, Virginia Beach (Oceanfront), VA, responded to this reviewResponded 4 May 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 25 April 2018

Look, it's not the Hilton but our stay there last week was just fine. Double queen room was neat and clean and had your basic amenities. View of the beach and ocean was excellent from the small balcony. Parking was convenient. Didn't use the indoor pool but it looked fine. Breakfast was very good. Staff were polite, efficient and helpful. I have no beef with this hotel and would love to return.

Room Tip: All rooms have a great view but I'd imagine the higher the better. 3rd floor was fine, though.
  • Stayed: April 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank 55JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 April 2018

The staff was very friendly and professional. The breakfast was yummy and there were many choices. Pool and the room were clean. We liked that there was free parking and breakfast included. Kids loved the cookies!

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank libbyloo62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018

The hotel is not warm and fuzzy. Rooms are not updated and are very cold in decorations and feel. Marina our check in lady was amazing and that is about all i Have to say. I did not get the free breakfast but I did eat a couple delicious cookies.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
1  Thank ns4star
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tsgm, General Manager at Country Inn & Suites by Radisson, Virginia Beach (Oceanfront), VA, responded to this reviewResponded 13 April 2018

Dear ns2star:

Thank you for taking the time to write a review about your stay. I apologize for falling short during your stay and giving you the warm and fuzzy feeling. . I assure you this kind of incident is not the way we conduct business. Our goal is to provide a level of service that requires diligent attention to detail and is a matter of constant reinforcement at our hotel.

Our goal is to have every guest have a great experience, which would have them saying that this hotel is their home away from home. I take the time to read to our guest comments so we can always improve our services and please know that your comments were received by the staff as a missed opportunity. I respectfully request that you give us another opportunity to win back your trust.
Once again, I am truly sorry for the inconvenience you encountered. If there is anything else we can assist you with in the future, please don't hesitate to call.

Sincerely,
Tony Sierra
General Manager
Hotel Management
757-437-9100

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