Front reception desk is politely manned. Staff is helpful and genuine in their overall approach to be nice. Housekeeping is impeccable at their task. Internet is a problem, and the chain's IT Department refuses to admit it and my experience with Leo was she preferred to be rude and condescending rather than approach the problem from the perspective of trying to work through it and get it up and working again. To cast blame on me as the guest was the wrong approach in my opinion. All I wanted was a wifi signal with some continuity and all I got from Leo was a bitter, nasty, attitude.
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- Also Known As:
- Homestead Tysons Corner Hotel Vienna
- Extended Stay America Vienna