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All reviews elephant walk front desk fridge and microwave nice hotel the hotel staff buffet breakfast the blue ridge parkway beds were comfortable shuttle service outdoor pool room was large coffee maker nice stay king bed rohan convention pillows
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Reviewed 4 November 2015

Came here and was greeted by some great awesome people. Had a meeting with some clients and they were very accommodating. Would absolutely stay here again when I come back in the area, overall great stay for the money.

  • Stayed: November 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank bsmills14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this reviewResponded 5 November 2015

Dear Bsmills14,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and your meeting in our beautifully renovated ballroom.. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
Rohan Patel
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2015

We were very pleased with our stay. We found the hotel clean and the staff very efficient. Despite there being two double beds rather than two queen, the beds were very comfortable with quality bedding and multiple pillows.

  • Stayed: October 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelR158, Manager at Holiday Inn Roanoke - Tanglewood, responded to this reviewResponded 5 November 2015

Dear Diane C,

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Sincerely,
Rohan Patel
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2015

This is a classic, old-school Holiday Inn. It's a rather large place, complete with its own restaurant for breakfast, as well as a separate bar/restaurant called Elephant Walk. On both the Friday and the Saturday night that I was there, the "club" had a moderate crowd and good dancing music going on. (Admittedly, this was viewed though the Windows from outside. I was wiped out from my activities during the day, so I never went inside.)

The hotel is located in a very quiet area, although there is a mall close by. Certainly a safe looking neighborhood, if not a bit boring - for those who care about that factor.

As for the room, it was standard Holiday. Things were clean, great bed with very comfortable mattress and plenty of linens in the bathroom. If there is a complaint to be had about the room, the curtains were probably too small for the Windows, and were dislodged from their hooks. This made for a very sloppy appearance, and of course plenty of light leaking into the room.

I liked the fact that they had coffee set up in the morning by the first floor elevators. It certainly was my first priority at 6:30 a.m. I took a gander at the fitness room, which is on the second floor. Their equipment looked pretty old, but usable. If there's any single thing that distinguishes the ICHotels from the Hiltons, the latter appears to make extensive use of "Precor Rooms" in their properties, while Holiday Inns are left with virtually 80's era machines.

All in all, I liked this place. This facility seems to capture most of the grandeur of the original Holiday Inn brand, many of which are giving way to the Express properties. Especially when you consider that this is Roanoke, rather than Scottsdale, this hotel is a firm four!

  • Stayed: October 2015, travelled with family
    • Cleanliness
    • Service
1  Thank Ed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this reviewResponded 17 November 2015

Thank you for your review! We are so pleased that you enjoyed your stay and the Holiday Inn atmosphere was your home away from home. We take great pride in ensuring our guest satisfaction and a comfortable stay is always our goal. We look very forward to seeing you again in the near future when you are back in the Roanoke area.

Sincerely,
Ginger Stepp
Director of Sales

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Reviewed 24 October 2015

Cheap and adequate breakfast
Comfortable hotel...quiet stay
Close to a huge supermarket.
Mexican resteraunt and sports bar within walking distance......turn right out of the hotel,but take care as there are no pavements!

  • Stayed: October 2015, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank cheryl j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this reviewResponded 17 November 2015

Dear Cheryl!

Thank you so much for taking the time to write a nice review of our property. We are so pleased that you enjoyed your stay and the location of our hotel. Our team takes great pride in making sure that you have a clean, comfortable and safe atmosphere. We hope that you will visit us again in the near future!

Sincerely,
Ginger Stepp
Director of Sales

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Reviewed 18 October 2015

We stayed for a wedding. The rate was great. The staff was very kind and the hotel is modern and well kept up.

The room and bathroom were very spacious and clean; and the bed was so comfortable. We also took advantage of room service. The food was really good and the staff was prompt on their estimated time and friendly.

We appreciated how clean and comfortable the hotel is; and how easy it was to check in and check out.

  • Stayed: October 2015, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank marielee87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PatelR158, Director of Sales at Holiday Inn Roanoke - Tanglewood, responded to this reviewResponded 17 November 2015

Dear Jessica,

Thank you so much for writing such a pleasant review for our property. We are so pleased that you enjoyed your stay! We are in a wonderfully safe area here and take pride in ensuring our guest customer satisfaction by doing "Whatever It Takes". We hope that you will be in the area again in the near future and come and visit your family at the Holiday Inn Tanglewood - Roanoke.

Sincerely,
Ginger Stepp
Director of Sales

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