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Kylie M
Adelaide, Australia

Great location

4.0 of 5 bubblesReviewed 4 Oct 2023
Room was clean and fresh and very comfortable. Staff were welcoming when checking in. The whole place has more rooms than you first think. Great location just up from the ferry terminal with views across the water.
Date of stay: August 2023
Trip type: Travelled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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    Reviews (542)
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    2 - 7 of 542 reviews
    Reviewed 3 October 2023 via mobile

    We had a 3 night getaway at the Seafront after travelling to Kangaroo Island vi the Sealink.
    Location is perfect with the hotel a very short distance from the ferry terminal.
    A small town and everything was walking distance. The location was great with brilliant views of the ocean from our room. We even saw 2 whales from our balcony.
    Room was basic and needs a bit of maintenance but it was clean and the staff were very friendly and helpful.
    We have visited KI twice, first time we stayed in Kingscote which was great and a little more central. Penneshaw is a small, very friendly town and great location for the ferry.
    Had a great time

    Date of stay: August 2023
    Trip type: Travelled as a couple
    Thank Michelle C
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 25 April 2023

    Don't be fooled by the photographs on this hotel's website - it's probably best rated as a 2-star.

    The good: close to the ferry terminal. Rooms are spacious with tea / coffee making facilities and toaster. All rooms overlook the sea with a balcony. Free, self-operated laundry facility on-site. Parking available on-site. Check-in efficient and friendly - staff helped with luggage.

    The poor: Penneshaw is at one end of Kangaroo Island which means a long drive to get anywhere else. No lift to rooms on first floor. Reception is not manned 24-hrs. Thus a fire alarm at 5am went unanswered until a staff member arrived from elsewhere. Breakfast choice is limited for the inclusive breakfast (if you choose B&B) - you can only have one of tea or coffee or an orange juice. No buffet; order your choice from the kitchen bar.

    Gluten-free bread is available.

    The hotel has a restaurant - again order from the kitchen bar, Note that one day a week the only food available is pizza. This was problematic for a gluten-free diet. After some difficult discussion the chef offered to prepare a risotto which was actually very tasty.

    Date of stay: March 2023
    • Trip type: Travelled as a couple
      • Value
      • Location
      • Service
    Thank RB1224
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 7 March 2023

    We were checked into our garden villa for one night by a very pleasant lady on reception, and would loved to have been able to stay longer. Our villa was very clean, comfortable and quiet. No complaints from me whatsoever. I would definitely stay here again.

    Date of stay: March 2023
      • Sleep Quality
      • Rooms
      • Service
    Thank bushwalkergirl
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 30 January 2023 via mobile

    This accommodation is advertised as 4* but is more like 2*. We had an upstairs room for 3 nights. When we checked in the interior of the whole hotel and the room looked very tired. Our outside balcony was filthy with cobwebs all along the windows - my husband went down to reception to asked for a cleaner at 3pm but the cleaner had gone home for the day, so he said he would do it himself and they gave him a cloth. I tried to wipe the outside table but it was so ingrained with and dirt I couldn’t get the cloth through it. I had to use washing up liquid and a cloth to clean it. Next day we were told a ‘deep clean’ would be carried out - but this was not done properly. There was still someone else’s hairs in my bedside table. Having said all this - The food for breakfast was one of the best meals we had on the island and also a superb evening meal in their recently refurbished restaurant. Also Alison who works in the restaurant in the morning and on reception in the hotel was lovely, friendly and very helpful The views from the hotel were wonderful. There was an area to wash and dry clothes which I did use, but again, the whole area just looks run down and dirty. This tired hotel in my opinion needs a lot of work on it to bring it back to a 4* accommodation.

    Date of stay: January 2023
    Trip type: Travelled as a couple
    Thank Anne W
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Reviewed 4 December 2022 via mobile

    We stayed in room 3 downstairs and whilst it had a view of the ocean the walls are thin in thus building, upstairs was room 10 with possibly unsupervised children jumping from beds and running around very noisy, after 7 pm the front desk is not manned so you are stuck with persistent noise, we unfortunately booked no refund and chose to forfeit $189 second night and leave ad the noise was that bad from upstairs room - even when it appeared adults returned to upstairs we may as well have been in their room as we could hear their drunk voices as though we were in their room - also they checked us in and the power meter was being upgraded and no power until about 4 pm and no apology or for warning of such, do yourself a favour and not stay in the motel section villas are more like cabins but may have been ok- service though is little to nothing - one if the worst accomodation ever had. Sorry to be honest but sometimes people need to.

    Room tip: Don’t book in hotel area as rooms are very thin roof and walls very noisy ok if you don’t want to sleep
    Date of stay: December 2022
    Trip type: Travelled as a couple
    Thank 353RickyK
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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