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Reviewed 25 April 2013

Have been 3 times but our last romantic weekend away was a bit disappointing,our cabin this time was the "bilby lodge" the quality and cleanliness was really poor ,the place was out dated and felt drab,compared to previous stays eg. mouldy shower curtain,old dirty torn chairs on verandah,
the verandah had no railings so everytime we went to relax and enjoy the spectacular view we were chased inside by over friendly kangaroos...to name a few.in the bistro staff were great but I had to tell them their bread for toast was mouldy...
Not impressed we had enjoyed our other visits, paid good money for the "bilby lodge" when the quality just is not there.

  • Stayed: April 2013
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2  Thank mtray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HunterCooee, General Manager at Eaglereach Wilderness Resort, responded to this reviewResponded 29 April 2013

Dear mtray
Sorry to hear that the lodge in particular did not meet your expectations guests usually rate it highly we will inspect it without delay and take appropriate action on the points you have raised. Hopefully all other aspects of your stay was acceptable. Please let us know if you ever have any concerns at the time and we will address them immediately even move lodges if possible.

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Reviewed 22 April 2013

If you are looking for somewhere secluded this is the place to stay. There isn't much to do & unfortunately the weekend we stayed it was blowing a gale. We decided to have a spa which was located outside the cabin it was very nice & romantic. The cabin was big enough for another couple. We had planned to have a BBQ but was unable to it because of the gale force wind & the BBQ being on the verandah. The breakfast was nice & we also had a meal at the restaurant which was also very nice. Nice place to stay if you just want to relax.

  • Stayed: September 2012, travelled as a couple
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1  Thank NiceyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HunterCooee, General Manager at Eaglereach Wilderness Resort, responded to this reviewResponded 30 April 2013

Hi NiceyG
Delighted you chose to stay with us sorry about the gale it was hard to escape it anywhere on the Eastern seaboard glad you enjoyed the seclusion and the spa and I am sure you would have found the wide range of complementary indoor activities as well including the DVD and paperback library to the games room and very reasonably priced massages and facials at the day spa. Yes the restaurant is a treat including breakfast and dinner the new $12.95 specials are also well appreciated.
Our team look forward to welcoming you back

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Reviewed 13 April 2013

We visited Eaglereach last November, having been there 10 years previously. Not much has changed, which is good and bad.

It is still an amazingly relaxing place. Sitting in the spa while watching the view, waking up to a view of hill tops above the low cloud / mist in the valley, going for a wander in their little rainforest area, just relaxing, its all good.

The staff also provide really good service. We had a great time.

If you are going for the weekend from Sydney I'd recommend taking the Friday off work and having a relaxing drive there via the Hunter Valley while still allowing yourself time to get there at a decent time Friday afternoon / evening.

The place could do with some investment though. Can't remember which lodge we stayed in but it looked like nothing had changed in the last ten years at least. CD player and gadgets very 'old school', and the place did feel a bit 'tired'. The view from the lodge certainly had a wow factor, but the lodge itself didn't. Not enough to stop you going, but enough to stop me giving it 5 stars.

  • Stayed: November 2012, travelled as a couple
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1  Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HunterCooee, General Manager at Eaglereach Wilderness Resort, responded to this reviewResponded 29 April 2013

Hi Richard L
Thank you for returning to stay with us after ten years and for your positive comments regarding the resort we value your comments and recommendations. There is a constant programme of upgrading and a similar process to painting the harbour bridge is involved. We look forward to welcoming you back and hopefully we will earn your five stars.

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Reviewed 6 April 2013

My wife and I stayed recently after last being here a number of years ago. We had another enjoyable and relaxing time. When we stayed a number years ago, the food was fantastic but a little bit pricey. We were pleased to find that the food, now more of a bistro style, was delicious and much more reasonably priced. Had a great view from our cabin, enjoyed the bush walks. Overall very pleased with the service and accommodation. Will be back again.

  • Stayed: February 2013, travelled as a couple
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1  Thank wtezzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HunterCooee, General Manager at Eaglereach Wilderness Resort, responded to this reviewResponded 10 April 2013

Hi Wtezzo
We are delighted you and your wife chose to return to Eaglereach Wilderness Resort and our team look forward to welcoming you back. Thank you for your positive comments in particular regarding the new bistro menu the reason for the change from fine dining was based on comments just like yours from guests that a bistro menu and takeaways would be more appreciated in a wilderness resort. What has proved to be particularly popular is the daily special at $12.95 for a main course this has led to guests eating in the bistro an additional evening. Yes the nature walks are magic and guests both international and domestic are delighted with the range of eco systems from mountain top to rain forest and the native wildlife in their natural habitat. Thanks again.

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Reviewed 23 March 2013

We have been before & had such a lovely holiday. This time we went to celebrate a birthday
with friends & all stayed in Jindalee & celebrated the birthday in the restaurant. Fantastic food
& lovely staff made it a night to remember. So close to Sydney but so relaxing & away from it all.
Our friends were all impressed & had a fantastic weekend.

  • Stayed: January 2013, travelled with friends
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Thank andundair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HunterCooee, General Manager at Eaglereach Wilderness Resort, responded to this reviewResponded 25 March 2013

Hi Andundair
Thank you for your very positive review after staying in the Jindalee Resort room complex and dining with a function group in the bistro. I will certainly pass your comments onto our team who value feedback from Tripadvisor greatly. We look forward to welcoming you back.

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