We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Lowest prices for your stay
Hotels.com
Expedia.com
USD 220
View deal
Free cancellation until 30/01/22
Reserve now, pay at stay
ZenHotels.com
USD 214
View deal
PricelineUSD 221
Booking.comUSD 221
TravelocityUSD 220
View all 14 deals
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Payments made by partners impact the order of prices displayed. Room types may vary.
Nearby Hotels
Reviews (1,560)
Filter reviews
1,560 results
Traveller rating
700
546
188
78
48
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
700
546
188
78
48
Show reviews that mention
All reviews southern highlands katers restaurant garden wing golf course the main house king room beautiful property lovely location moss vale buffet breakfast open fire tennis courts grounds accommodation wedding manor fires
Selected filters
Filter
Updating list...
10 - 15 of 1,560 reviews
Reviewed 9 November 2021

I’ve stayed at this property for a night, and what an amazing experience we had. All the staff were very friendly, had awesome customer service, and the room was very huge and clean. I will back soon. Thank you Sidnei, for your prompt assistance to amend the reservation for us. Thank you guys.

Date of stay: November 2021
Trip type: Travelled as a couple
Thank fabiocC3185RJ
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brooke McLachlan, Guest Services / Front Office at Peppers Manor House, responded to this reviewResponded 10 November 2021

Hello Fabio,

Thank you for your positive review. We are so glad that you enjoyed your stay with us a we hope to see you again in the near future.
Kind regards,
Brooke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2021

Early days of access to regional NSW post Covid, it was a welcome get away for us and our friends. I love the Peppers Brand and have repeated stays at nearby property in Bowral as well as afar in Cradle Mountain.
Comforting rooms and facility and very friendly staff which redeems from the dated property requiring some definite lift/renovation.

Room tip: Garden Wing is located close to the amenities, howver it is bit dated
Date of stay: November 2021
    • Value
    • Cleanliness
    • Service
Thank rockyrad
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brooke McLachlan, Guest Services / Front Office at Peppers Manor House, responded to this reviewResponded 10 November 2021

Hello,

Thank you for choosing to stay with us at Peppers Manor House.
We appreciate your feedback in regards to the property and it will be passed on.
We are glad that you enjoyed our rooms and team members.
Hopefully we can welcome you back to Peppers Manor House soon.

Kind regards,
Brooke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2021

Second stay in the last 4 months. Staff have been wonderful both times but the rooms are very bland and unworkable. We came back for location and availability. I would suggest you need managers to actually stay in a room and see how it works. Firstly decor is drab and depressing. No nice pictures on walls, boring colour schemes. Horrible lounges and side tables, do not match the country vibe at all. Looks like you got a corporate package for the whole group and put them into every hotel regardless of the location. There is no space for a vanity pack in the bathroom, you don't have towel rails so all the towels are on the only available shelf. There is no space around the vanity to put a makeup bag or toiletry bag without it falling I to the sink. Only one door hook so where does a couple who would usually be in a country hotel together hang their towels? No hand towel rail so ditto. No place to put shampoo etc. in the shower. Now, try too make a coffee. Coffee amenities supplied are motel standard. Nespresso should be in a hotel of this type. Plug the jug in next to the bed, put the items on the TV table on the other side of the room, go to bathroom to fill jug. Very awkward. The property has lovely location, gorgeous grounds but the rooms are awful. Mattresses are hard, pillows lumpy. No nice pillow top here.
Bar menu misses with not having a burger or steak sandwich. If you have had a big lunch and don't want much, the choices are limited unless you want a charcuterie plate, which everyone has. The restaurant menu is the same, very limited choices. Hence we went out each night, taking our $200 plus tab per night with us. Love the open fire, though again the furniture around it is ugly and uncomfortable. Love the courtyard for a drink. and the staff were all wonderful. Couldn't do enough for you. It seems they are on track if not hotel management itself.

Date of stay: November 2021
    • Sleep Quality
    • Cleanliness
    • Service
Thank Monika S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Nicolette Wyers, General Manager at Peppers Manor House, responded to this reviewResponded 7 November 2021

Hello Monika,

It was lovely to have you staying with us again and we do appreciate your loyalty to Peppers Manor House.
Your feedback in regards to our rooms and restaurant has been passed on and it taken seriously so we hope that in the future to be able to adapt these to your expectations.
We are glad to hear that you enjoy our open fire and team members.
We hope that we will see you at Peppers Manor House again in the near future.
Kind regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2021

I stayed there for 5 days. The hotel is conveniently located with very well kept and sparking clean facility.

Staff are friendly, helpful and highly professional.

The standard is pretty high. Definitely 5 star!

Well done guys! You made my stay very pleasent and welcoming.

Date of stay: August 2021
    • Location
    • Sleep Quality
    • Service
Thank alexbG2989DI
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kellie Stapleton, General Manager at Peppers Manor House, responded to this reviewResponded 23 August 2021

Dear alexb

We very much appreciate your comments regarding your stay at the Peppers Manor House. It is always a pleasure to receive positive feedback. Thank you for sharing your experience. Stay Safe. Warm regards Kellie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2021

Lovely setting and great rooms.Ideal for couples and can walk to golf course across the road.Good breakfast and very helpful and courteous staff.We loved the open fires in the communal areas and dining room.

Room tip: Ground floor Garden Wing King room was great
Date of stay: June 2021
    • Sleep Quality
    • Rooms
    • Service
Thank Climber777091
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Brooke McLachlan, Guest Services / Front Office at Peppers Manor House, responded to this reviewResponded 1 December 2021

Thank you for taking the time to provide us with feedback.
We are so glad that you enjoyed your stay with us and hopefully we can have you with us again in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews