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All reviews entertainment team salt water thomas cook team salad pool bar kids club lower pool evening entertainment great holiday water park plenty of sunbeds rooms are huge fussy eater small fridge family holiday chicken nuggets three star
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Reviewed 2 December 2017

really enjoyed this hotel. pool area really good,rooms cleaned daily,towels changed every day,food was pretty good as well,snacks at pool not up to much.nightly entertainment poor.but 5 min walk and you are on the strip,plenty good pubs with entertainment every night,and further along you come to the harbour ,square with restaurants and entertainment in the evening,3 euros for taxi back to hotel . going back next year,if you go right out of hotel there is a lovely small shopping centre with pubs restaurants,and a bell tower you can climb with all round great views

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Service
1  Thank billy m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Manager at Oasis Village, responded to this reviewResponded 4 December 2017

Dear billy m,

Many thanks for taking the time to share your impressions of our hotel with us and the community online!

It makes us very happy that we could offer you a wonderful holiday and meet all your demands.

We would highly appreciate to welcome you again and remain with warm regards,

Oasis Village Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017 via mobile

Tenth time to this hotel as we have loved it. Great location and reasonable food.
As usual though, the whole experience ruined by the German contingent who seem to think they are OK to keep everyone awake all night, banging and sliding furniture across the floor constantly.
Along with the usual very rude pushing-in at meal times and downright disrespect, this makes for a ruined holiday. Very disappointing.
Oh yes, and the cold breakfasts aren’t good at all. Even at 8am when it opens and the food comes out freshly cooked is still cold.
Come on Oasis Village, you can do much better then this!
We had already booked to come back in February 2018, however we will will have to consider maybe going elsewhere.

Stayed: December 2017, travelled as a couple
2  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Manager at Oasis Village, responded to this reviewResponded 4 December 2017

Dear John C,

Thank you for the description of your last holiday here at Oasis Village.

We are happy to read that you had all in all a lovely holiday at our hotel and that you prefer us for a tents time. We appreciate this very much!
On the other hand we’re appreciating your critical feedback as well. We’ll forward your comment in order to check thoroughly. Thank you again for your note and recommendation.

Hope, that we can welcome you once again at our hotel to prove, that we are really passionate about guest service.

Kind regards,

Oasis Village Team

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Reviewed 28 November 2017

WENT THERE WILL MY PARTNER IN NOVEMBER
SPACIOUS rooms and the food was excellent
NOT ALWAYS THE CASE IN 3☆ ALL INCLUSIVE
Rooms ,restaurant and poolarea were all clean ,only about a5 minute walk ,so very central.
Close to centre of Corallejo,only about a 5 minute walk,so very central
Only one thing that would make me think twice about staying in the height of Summer
There's no AIRCON in the rooms
NOT AN ISSUE though in November
All in all a nice hotel for a
"NICE NOVEMBER BREAK"

Room Tip: ASK FOR UPPER ROOMS IN B BLOCK Far enough away from the hustle and bustle but not too FAR from the restaurant, pool,etc
  • Stayed: November 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Stevie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Manager at Oasis Village, responded to this reviewResponded 30 November 2017

Dear Stevie B,

Thank you so much for your wonderful feedback.

We are delighted to read you had a pleasant stay with us and to note that you enjoyed everything, especially the central location close to Corallejo, the spacious rooms and the excellent food. Thank you for that and for having chosen our hotel.

We sincerely hope we will be able to welcome you back to our hotel again soon.

Best regards,

Oasis Village Team

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Reviewed 26 November 2017 via mobile

Booked this complex as hubby's first venture abroad. Decided to go all inclusive as we wanted to relax and not have to worry about finding somewhere to eat each night. Even though some of the reviews have been poor we decided to give the apartments a try because it appeared to have everything we wanted. It was close enough to everything (we walked everywhere) but far away from any noise of the main shopping strip. My hubby was either going to love or hate this holiday. He said that as soon as he got to the complex he felt relaxed. There was not a lot of noise as we went out of season. All staff whether it be reception, bar or restaurant were very friendly and accommodating to your needs. The apartments could do with a little sprucing up but they were clean and of a good size. The meals are other thing that have been slated but in the week that we were here there was something to suit all tastes and the food was usually hot. It's just a shame that there is so much waste. People piling their plates high and just eating a tiny morsel. The meal times were good and from 8 on a morning until 10 on a night there were only 2 hours when you couldn't get something to eat. Pool bar was open from 10am until 6pm when the bar then opened. I personally couldn't fault the complex, food or the staff at all.

If you are looking for a nice getaway with plenty of sun on a peaceful island I would recommend coming here.

Stayed: November 2017, travelled as a couple
1  Thank alcosunup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Manager at Oasis Village, responded to this reviewResponded 30 November 2017

Dear alcosunup,

Thank you for your very kind review here on TripAdvisor!

It seems that you had a really great time with us! We are really pleased that you liked our friendly staff, the good location and food and our spacious rooms. Thank you very much for your very nice words and for having chosen our hotel!

Hope to welcome you back next year!

Kind regards,

Oasis Village Team

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Reviewed 25 November 2017 via mobile

Did the job. Nothing to moan about except the rude receptionist with the blonde hair. She is the only reason I won't return here.
I read the reviews while sun bathing round the pool. If I had read them before I wouldn't have booked here so I'm glad I didn't. Kids enjoyed it. That's the main. Food was nothing special but could of been a lot worse. We made the mistake of letting the brunette receptionist direct us to the beach. Had to get a taxi. Cost 14 euro to get there and back and only stayed 40 mins or so. Was boring. Had nothing going on but the sea was lovely and clear. After speaking to our next door neighbour we went to the wrong beach. So just be careful which you go to.

Stayed: November 2017, travelled with family
Thank inst7800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotel_responsible, Manager at Oasis Village, responded to this reviewResponded 26 November 2017

Dear inst7800,

Thank you very much for taking your time to share you valuable feedback on Tripadvisor following your recent visit to Hotel Solemar.

We appreciate your kind comments and are happy to read that your kids had a great time at Oasis Village. We are very sorry to learn of the inconvenience that you have experienced regarding the attitude of our team members at the reception. Please rest assured that necessary trainings have already been in place and all necessary precautions have been taken in order to prevent similar problems from reoccuring.

We hope that we will have the opportunity to welcome you back soon.

Best regards,

Oasis Village Team

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