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Reviews (1,020)
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All reviewssaladstar hotelparrot showthe ritzlong hoursentertainment staffgreat holidaypistol shootingwater polosomething for everyonerooms are basiclifeguard on dutybars and restaurantskings headcleaned every dayenjoyable holidaylots of shops
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Reviewed 10 August 2017

the resort is nice need more update in rooms a bit old staff reception Toni and Sonia very friendly and helpful staff from entertainment was really good a big laughs with them entertainment during the day big thank to Tony Jay,Maddy and Sito really good , food was ok but The hot food was repeat as we went for 2 weeks holidays sa coma is beautiful place super location

  • Stayed: July 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank squintal2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Blue Sea Gran Playa, responded to this reviewResponded 11 August 2017

Hi Squintal2017,

Thank you for reviewing the Aparthotel Blue Sea Gran Playa in such a positive way and for rating us so highly. You are very gracious for this and we thank you with all our hearts.

As you say, the Aparthotel is located in a perfect area, very close to the beach and the promenade yet very quiet too. In addition, the value for money is very high, all of which makes it an ideal place for summer holidays. We are already working on planning of the refurbishment of the rooms, so that the next time you come back, the renovation will be done and you can enjoy it even more! You will always be welcome.

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Reviewed 8 August 2017 via mobile

I really wanted to write a good review after reading so many poor ones, but after arriving on Weds 2nd and eating the food on Weds evening and all day Thursday, we came down with terrible diarrhoea. We were stuck in our room for two days and were mildly better with Imodium. Such a shame as when we did get better the food in Sa Coma's various eateries were great, the beach was fantastic and Blue Sea's pools were great. The room was fine, on the seventh floor with comfy beds and a great sea view, but the staff at the snack bar were very grumpy. They would ignore you while they sorted cutlery, and cant see why crisps aren't included. When we got better we just ate out all week. JJs bar for breakfast was really good and Kenna's for an evening heal was wonderful, even though we did feel sick after eating for most of the week due to the bug we'd picked up.. Not worth all inclusive prices, but the location was great. The entertainment team were fabulous and worked really hard and were very friendly. Still at the resort but have spent £400+ on snacks and meals out for the kids. Wouldn't come to Blue Sea again but would definitely come to Sa Coma again. Great resort. Taxi to Cala Millie is 5€ while the bus for three is €7. Save your legs in the heat and get a taxi for a morning out.

Stayed: August 2017, travelled with family
1  Thank Lveetee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Blue Sea Gran Playa, responded to this reviewResponded 10 August 2017

Hello Lveetee,

We are sad to see that the catering aspect has not been to your liking and even more so to hear that you claim to have suffered with diarrhoea because of it. So far, you are the only person who has complained of this and in general, the guests are more or less happy with the food offered. We apologise that if in your case, this has not been so.
Satisfying the culinary taste of all our international clients is not easy but we will continue trying to do so with much work and enthusiasm.

We appreciate the rest of your positive conments. Indeed the Aparthotel is very well located and the facilities are very much in keeping with the 3 star rating. In general the price-quality ratio is very high, so it is generally pleasing to the public. This was not your case and we apologise. We send you a warm greeting from Sa Coma.

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Reviewed 5 August 2017 via mobile

Me and my partner usually go to Caribbean or Greece but decided we would come to Majorca this year. I have to say Sa coma beach is stunning with beautiful azure blue sea! The hotel is clean and staff friendly and my partner loved the full English breakfast every morning! The hotel is only a few minutes walk from the shops,bars and restaurants so super convenient. Couple of negatives: only a few umbrellas around the pool and although food is very nice, it can seem a bit 'samey' e.g. Beef stew, lamb stew, veal stew etc But saying that, a good value hotel, with day and night time entertainment for everyone x

Stayed: July 2017, travelled as a couple
1  Thank tcadman123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Blue Sea Gran Playa, responded to this reviewResponded 7 August 2017

Hello tcadman123,

We are very happy to see that you have enjoyed a good holiday in Sa Coma with us. Your decision to come to Mallorca this year seems to have been a good one and we congratulate you for it!

We sincerely thank you for having rated us so positively and for your favourable review about our Blue Sea Gran Playa Aparthotel, as well as for recommending us to other readers.

Indeed the Aparthotel offers high value for money, which together with its location close to the beach and friendly staff make the establishment an ideal place for a summer holiday and at a very competitive price. We love to see that you also think the same.

Thank you for being our guest. We hope to see you again in the future.

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Reviewed 4 August 2017 via mobile

Starting with the positives rooms were ok they do the job after all who stays in their room on holiday!! Saying that on the last night the air con stopped working...pool area satisfactory nice clean pools but not enough sun beds they could really get rid of some of the tables and chairs and put more beds down. Snack bar was a total joke doesn't even deserve the name using left over food from night before, ketchup and sauces were just covered up on an open table I'm amazed people were not constantly ill!! We were appalled at the lack of security not one security guard on sight no locks on outside gates so even street sellers could just walk in not a safe environment when you have children! Now to the staff , receptionists were fantastic animation team did what they could with the tools they were given but amazingly always had smiles on faces , however, the bar staff were awful so miserable too busy messing around with cutlery whilst lots of people were waiting to be served and when you did get served you were given half a glass of a small glass lol...the worst thing however, has to be the food it was simply awful!! Breakfast was the best meal but after that forget it nothing went together my husband lived on bread rolls until he discovered pasta with Tabasco sauce , I lived on asparagus and ham and kids lived on chips...not even salt and pepper on tables it was in sachets and the air con in restaurant was non excistant! Really is such a shame as could be a lovely hotel if they spent money on it overall we made the most of what we had and enjoyed our family holiday given the circumstances and met some lovely people...if you do come here take plenty of money as sa coma itself is a lovely resort with some great bars and restaurants and you really will want to get out of the hotel

Stayed: July 2017, travelled with family
Thank Suep1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Blue Sea Gran Playa, responded to this reviewResponded 7 August 2017

Hi Suep1975

We appreciate your honest review about our Aparthotel Blue Sea Gran Playa. We are sad to see that some aspects have not been to your complete satisfaction but we appreciate your comments none the less. Your suggestions are read with interest by the people responsible, with the aim of improving as much as possible. Thus, aspects such as the service of the bar staff or the food on offer in the Buffet are points that we are keen to know about.

We would like to thank you for the rest of the positive comments you have made about the good attitude of the reception staff and the care and dedication of the Animation team. We were very happy to see that the facilities and location have been to your liking and we thank you for mentioning it to other readers.

Thank you for visiting us. We wish you good luck for the future.

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Reviewed 2 August 2017 via mobile

Recently stayed at gran playa I have to say brilliant, it was clean and tidy, staff were polite and friendly, food great choice and great taste. Rooms were cleaned and towels changed everyday except Thursdays and Sundays. Pools are clean and area around them, life guard as well which was a bonus. The animation team are fantastic get kids and adults involved in games by pool in day time, and fantastic in evenings especially their mega mix hit show hilarious couldn't stop laughing. Hotel is in a great location to plenty of shops great restaurant and the beautiful beach but its a relaxed place no hustle and bustle, oh and behind the hotel there is a market once a week from 7pm -12am definitely worth a look.put it this way the grand playa puts the four star hotel I stayed in last year in Tenerife too shame. I will definitely be going back to gran playa sa coma in the near future. Hope all that's booked this hotel has a great time just like we did enjoy your holibobs

Stayed: July 2017, travelled with family
5  Thank summerwelshgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel R, Director de Relaciones con Clientes at Blue Sea Gran Playa, responded to this reviewResponded 7 August 2017

Hi summerwelshgirl
Thank you very much for taking the time to comment so positively about your stay with us at Blue Sea Gran Playa, especially for giving us the maximum possible score. Getting a 6/6 is not easy and this means that your holiday has been a great one, which fills us even more with satisfaction.

As you say, the Aparthotel offers quality in line with the category of 3 stars and at a very competitive price. In addition, being located very close to the beach makes it an ideal place for the summer holidays with high value for money. We thank you for mentioning this too.

We want to wish you much happiness in the future and thank you for the wonderful review that you have published. We hope to see you soon. In the meantime, we send best wishes from all of us from Sa Coma, Mallorca.

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