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Reviews (1,317)
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Show reviews that mention
All reviewsbonanza playakrystal restaurantpresidential suitebus stop outside the hotelpool barsea viewdirect access to the seabathroom areasliding doorpalma baytoilet and showerbreakfast and dinnerhalf boardlovely hotelwelcome drinknumber busrooms are comfortable
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44 - 49 of 1,317 reviews
Reviewed 6 April 2018

I was hesitant to book the hotel as the photos of the building look old and and seem like a place for mass tourism. The name 'Bonanza' didn't help with the decision too. Luckily, I decided to give the high rating some faith and went ahead to try it out for a 2-night stay. Everything turned out as what everyone has been raving about. in fact, we were already so pleasantly surprised with the warm welcome that we cancelled our night-stay in Palma and extended our stay here to 3 nights. The surroundings are amazing. We like that it is accessible, yet quiet and feel exclusive at the same time. The new Krystal restaurant is definitely worth a try. It gives us a classy break from the typical Spanish restaurants we have been sampling in our vacation on other locations. The staff are also indeed taking pride of their work. For example, Alberto from Krystal said to us 'I love my work'! That sums it all for the spirit of this hotel. We are definitely returning here! They do all the right things right!!

Room Tip: All rooms have sea view
  • Stayed: April 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
2  Thank Canvas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonanza-playa, Director Comercial at Hotel Riu Palace Bonanza Playa, responded to this reviewResponded 10 April 2018

Dear guest.
Thanks for your review, we really appreciate it and help us to improve. That's why we give you a promo-code for your next stay, you can share it or use it!
available only in our official site
9YA41G
Best regards
David Rios

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2018

We selected the hotel on the very positive reviews in Tripadvisor well aware that it might be difficult for the hotel to live up to such high notes. In fact, it exceeded all our expectations. The hotell is modern and built with good taste. It is beatifully located by the sea. The staff is very friendly and service minded (it felt real and I think it was). The rooms were nice and functional with a magnificient view over rhe Palma bay. Meals were varied and good, the Krystal gastronomic restaurant excellent! The hotel manager said when she welcomed us that we will probably return and I think we will.

Room Tip: The view over the bay is worth the little extra.
Stayed: April 2018, travelled with family
Thank Andegav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonanza-playa, Director Comercial at Hotel Riu Palace Bonanza Playa, responded to this reviewResponded 5 April 2018

Dear guest.
Thanks for your review, we really appreciate it and help us to improve. That's why we give you a promo-code for your next stay, you can share it or use it!
available only in our official site
9YA41G
Best regards
David Rios

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We stayed 6 nights, at presidential suite include half board.
This season was so comfortable and good for take a rest.
Every staffs are super kind and helpful.
Especially "Pablo" at the restaurant was so Amazing!!
I already miss his smile :)
I definitely go back.

-Room
Every facilities are clean and perfect.
Bed is so comfy and mini bar filled everyday.


- Beach & Pool
This hotel built at sea shore.
On March, there was so windy and little bit cold.
In the other hand, sun light so warm.
Good for sun bating not for swim.
Many people do the fishing.

-Restaurant
In this time, we only ate at the hotel restaurant.
Breakfast was so good.
Several menu we can eat.
Dinner was super.
They always offer rice(Paella or risotto), 2 kind of fish, seafood, 2 kind of meat, chicken or turkey.
I enjoyed Gazpacho every dinner.

  • Stayed: March 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank LaLaSunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonanza-playa, Gerente at Hotel Riu Palace Bonanza Playa, responded to this reviewResponded 3 April 2018

Dear guest.
Thanks for your review, we really appreciate it and help us to improve. That's why we give you a promo-code for your next stay, you can share it or use it!
available only in our official site
9YA41G
Best regards
David Rios

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We stayed at this hotel for 3 days. Service was excellent from stepping in the lobby to check in. We were offered drinks while waiting to check in since we had arrived early. Breakfast and dinner were excellent. All the staff are amazing . Always smiling and helping. I had ask for ice one morning at breakfast, then at dinner one of the worker remembered my face and made sure i had some ice each and every single time. His names was Stefano. I was very please with his service.
The ladies at the spa were amazing.
This hotel is just excellent. I want to come back.

Stayed: March 2018, travelled with family
Thank joannasainthilaire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonanza-playa, Director Comercial at Hotel Riu Palace Bonanza Playa, responded to this reviewResponded 3 April 2018

Dear guest.
Thanks for your review, we really appreciate it and help us to improve. That's why we give you a promo-code for your next stay, you can share it or use it!
available only in our official site
9YA41G
Best regards
David Rios

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

I’ve stayed at the Riu Bonanza Palace in Illetas four or five times now - it has become my favourite hotel on the island. The staff are genuinely friendly and welcoming and the facilities are more five star than four star. This trip was a mix of business and pleasure and although a little too chilly to lay by the pool the indoor spa with heated pool facility allowed for some R&R in between meetings. The room 509 was excellent and central to the building, directly looking out at the Med! The views out to sea are incredible at the this hotel and really give you a sense of calm after a full day in meetings. The food is as good as you would find in any five star hotel in the Ballerics. Although it was only the start of the season there was decent occupancy and friendly atmosphere mainly English, German and Swiss guests. I’ve recommend this hotel to many colleagues and friends and hope to try one of the suites when I return in May or June. Thanks everyone at Riu Bonanza Palace for making it a very relaxing base. Mr Roughton

Stayed: March 2018, travelled solo
Thank Roughton1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bonanza-playa, Director Comercial at Hotel Riu Palace Bonanza Playa, responded to this reviewResponded 3 April 2018

Dear guest.
Thanks for your review, we really appreciate it and help us to improve. That's why we give you a promo-code for your next stay, you can share it or use it!
available only in our official site
9YA41G
Best regards
David Rios

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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