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Reviewed 24 October 2017 via mobile

We enjoyed a very nice vacation last week at the hotel. very friendly and serviceminded staff. Great and varied buffet - great value for money. would definitely come back again!

Cales de mallorca is a beautiful place and the beaches are only a short walk away with free bus transfer as well.

all you need to relax and have fun

Stayed: October 2017, travelled with family
3  Thank DennisMielcke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

Brilliant service by all staff in the hotel, lots to do for the kids, football, table tennis, water park etc. There is a good selection an variety of food for breakfast lunch and dinner an its something different every day. Overall was a nice stay and would definitely come back and recommend.

Stayed: October 2017
1  Thank willprice90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

Just arrived lovely hotel plenty too do with the children very friendly staff loveing it here ver clean hotel rooms and spacious food there is a variety for every one would defiantly reccomend too you all

Stayed: October 2017
3  Thank lukehgf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

Excellent kids club with fantastic staff.
Travelled as a group of two adults and two children they were thoroughly entertained throughout. Swimming facilities brilliant for two 7 year olds.
Clean complex and room cleaned every day with fresh towels. Thanks guys

Stayed: October 2017
1  Thank Helen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2017 via mobile

2 adults and 3 children stayed here for 3 nights.
Overall the room was fine basic but clean.
We were on the 7th floor which was ok as there was a lift. Cannot say the lift is safe though... doors close even if someone is still getting in/out had to physically force them open to stop my child becoming trapped then slammed shut.
Kids loved the pool and like that there were lifeguards watching.
Arcade was ok, a lot of out of order signs on most things though.
Zorbs were available in the evening and good entertainment for younger children although it was very late starting sometimes not till after 9pm.
Food.... a lot of choice but everything felt warm not hot and a lot of flys around food especially the pool bar.
One of the children became ill with sickness and diorrea on our last night, reception were totally unhelpful told us if we weren't out of our room by twelve we would have to pay and when we asked about a doctor we were told it's too expensive.
We asked where the nearest pharmacy was and was told to get a bottle of hydrating water from the shop.
We ended up sitting in the reception for hours with a sick bucket, no one even came to ask how he was, we were just given dirty looks like we were irritating them by being there.
Overall I don't think we will return which is a shame as there were lots of good points and it was good value for money.

Stayed: October 2017, travelled with family
9  Thank Steel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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