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Reviews (1,676)
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Reviewed 10 October 2017

Dont be put off by this as the staff and hotel is 3 stars, and a nice hotel, location.
But on arrival you get put in a room or should i say a different hotel block, we had 6 members in our party and was given a room with 5 beds and one cot, the youngest was 9, we asked for the cot to be taken away and a bed to be brought, we then got a second cot, we then asked to be moved to a bigger room as we lived out of cases for the first 2 days, this was done and then we could start to enjoy the holiday, what we discovered was that every time we passed through reception only British people were having this problem daily, another issue that happened to a member of our 15 large party was no rooms and had to be moved for a day to the hotel at the bottom of the road as they had double booked.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank Y3284CWclareh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017 via mobile

Staying at this hotel is ok but it's when you have a complaint it turns sour I was eating pasta and as I took a bite I felt something hard a metal button cracked my dentures so asked at reception to speak to the manager to see about getting an explanation and to see if they could help me get them fixed and all I basically got was abuse would never come back here and dreading the next 5 days before I go home absolutely ruined our first family holiday on a better note there are staff at this hotel that go that extra mile for you

Stayed: October 2017, travelled with family
2  Thank Thomas I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017 via mobile

Had a lovely family holiday in this hotel/resort. Amazing food and entertainment. Our rooms were cleaned everyday and the staff were friendly. The hotel also have a few different pools around the hotel, one pool has a fun pool for kids which has a jungle themed play area with water slides! The beach was only a 15 minute walk from the hotel, it was quiet and clean on the streets and the local shops were not far at all and.. it wasnt expensive!

Stayed: October 2017, travelled with family
2  Thank vtoria_xo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

Euro calas is a fan hotel, the room s are very clean and big? 4 big pools for the kids including a Plash jungle! There are lots to drink and plenty of food to choose!! Overall I wouldn't let the bad reviews put you off at all..

Stayed: October 2017, travelled with family
Thank Htreanor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2017 via mobile

We visited this hotel this summer and was very impressed, for the price we paid we could not have asked for better. The staff work tirelessly at the bar and restaurant serving very fast with a good selection of drinks, cocktails and milkshakes/smoothies for the children. The rooms are very clean and modern, as we're the pool areas. Entertainment for children was fantastic they were never bored. Would definitely recommend!

Stayed: October 2017, travelled with family
Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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