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“Such a relaxing holiday”
Review of Sunprime Monsuau

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Sunprime Monsuau
Ranked #3 of 46 Hotels in Cala d'Or
Certificate of Excellence
Reviewed 21 September 2017

Wowzers - we stayed at this hotel for 10 nights dbb basis and what a lovely, clean modern hotel this is.
Big comfy beds wuth plenty of soft pillows and extra bedding if required. Rooms were spotless and included a safe, mini fridge, kettle and iron and ironing board.
The food was fabulous and plentiful, we certainly didnt go hungry and there was every kind of meat, fish, salad concoctions and veg you can think of.
We enjoyed the evening entertainment however a short walk in to the main tourist town gave more of a choice and much cheaper beer/cocktails etc.
The staff are all lovely and seem to work morning to night wand always with a smile on their face - a special thankyou to juan ( the hotel certainly has a gem with him)
I could go on forever however will just say we will deffinately book again, probably go for the swim up room next time and would not hesitate to reccomend.

Room Tip: Go for a swim up room for an extra special stay
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  • Stayed: June 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank marycj71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 230 reviews

Reviewed 17 September 2017 via mobile

Used to go to this hotel when it was called Tamarix. What a transformation, it was difficult to imagine the old hotel but what a beautiful job they have made. Well done to Juan and his team. The food was very well presented and tasty, staff ever so friendly. We were in building 4 very quiet with a swim up room, room quite spacious with a small kitchen and large bathroom with double shower, slippers and bathrobes. Would recommend here, looking forward to going back again.

Stayed: May 2017, travelled as a couple
1  Thank Judith C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017

Having booked this last minute we did have reservations as we usually do a lot of research on a hotel and surrounding areas, but we booked on the Saturday and arrived on Wednesday and we weren't disappointed. We were greeted with a cool refreshing drink and were very quickly checked in.

Our room was in the main building a L prime balcony suite, very large with a large bathroom, big wardrobe with plenty of hangers and a free safe. The was a small fridge, a kettle with 2 mugs (no tea or coffee though) and wine glasses, very handy as a bottle of water and small bottle of wine was left as a welcome drink, very nice touch.
The beds are 2 twins pushed together which stayed pushed together and didn't part company in the middle of the night as we have found in other hotels ! And very comfortable, 2 pillows lovely and soft, with clean fresh smelling linen. The only thing we found to watch out for is the open shower, the floor can get very wet making it slippery, take you complimentary slippers and bathrobe in with you and you should be ok.

We had booked half board although intending to go out and explore other places to eat some nights we found the food to be so good we stayed in, plenty of choices even for the fussy people. We would then walk into the resort centre where there is plenty of bars, shops and resturants, walk of our meal and return for the entertainment at the hotel, and a few night caps!!

The hotel staff are fantastic they all work very hard, but always smiling and welcoming what ever the time of day or night.

We had a lovely relaxed week, not having to fight for sunbeds round the pool and always getting good service at the bar, many thanks to all the staff for all their efforts during out week.

Room Tip: L prime balcony rooms have sunbeds but are in the main hotel, can be a bit noisier at night.
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  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank ValJason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2017 via mobile

Airport and transfer was smooth, took just over an hour! When we arrived at hotel, we were warmly welcomed by the reception staff and received a cool drink!

We stayed in a prime L balcony suite. It was beautiful, two single, extremely comfortable beds with a beautiful bathroom with walk in shower (heavenly)! We had two sun beds in a spacious balcony! We made use of these loungers in the cloudier evenings as it was too warm in the hotter days. Bedroom comes equipped with flatscreen tv (wasn't used too often), iron, ironing board, safe, (free), fridge, large storage space including sliding wardrobes with drawer space.

Pool is great, with a gradual entrance with several other steps. The pool is cold, but once you are in it is lovely. There are always plenty of sun beds, there is no queuing or rushing for beds, which we have seen in other hotels. The pool bar is great with a selection of food and drink and the staff were all lovely. Thought prices of soft drinks were a bit pricey, but I suppose most places on holidays are the same.

We had bed and breakfast and the breakfast was nice with a good variety of food! We ate down the centre of Cala D'Or every night, it's about a 10-15 minute walk with a great selection of bars and restaurants - something for everyone! We went to the Cala D'Or Marina a few nights on a train (€4.50pp hop on hop off - leaflets can be found at hotel reception) and it was lovely with great restaurants and bars. Highly recommend the house of champagne, lovely, reasonably priced cocktails and drinks with a great view, overlooking the marina!

We found that Cala D'Or in general a great place, very clean with a great selection of shops from high end stores to traditional souvenir shops - plenty of selection. The beaches are lovely - with clear blue waters. I particularly liked the Esmeralda beach, it's about a 10 minute walk from the hotel.

Overall we had a fantastic week and are already looking forward to booking again for next year! We normally like to try different hotels/ locations each year, this is the first that we would definitely return to!

Stayed: September 2017, travelled with family
1  Thank Claire H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2017

We had read reviews on this hotel going back to August 2016 and right up till we got there beginning of this month, and the reviews(the great ones) are spot on. On arriving at the hotel we were greeted with a lovely cold drink, done the necessary paperwork and informed our room was ready, we already knew the Prime L balcony suites were in the main hotel, so were taken to our room on the 1st floor(1105). The moment the door was opened we knew we were going to have a great holiday, we were in Cala D'or/Cala Ferrera we know these places so well, and love them, and the room was even nicer than any pictures we had seen, frosted glass sliding doors to the bathroom, lovely rainfall shower, plus a normal shower head attached to wall, handy if you don't want to get your hair wet, there is a frosted divide separating the toilet, which for us was no problem, but may not be for everyone. Glass sliding double wardrobe with 3 drawers inside, free safe, iron/ironing board, kettle, 2 cups, no tea or coffee supplied, so if you like a cuppa remember to take your own, slippers and dressing gowns. There is a sofa and table and we were left a bottle of water and a small bottle of wine, which was a lovely touch. The beds are 2 singles pushed together, but they are so comfortable, so are the pillows, and your find 2 quilts in the wardrobe. Good choice of English channels on tv if you want them, and a beautiful big balcony, with a table, 2 sun loungers, if your a sun worshipper like us your love it as you get the sun all afternoon and it is hot, beautiful view of the trees and mountains, and the sound of cockerals cock a doodle doing.

Breakfast had a good choice, we ate out a lot at night purely because that's part of our holiday experience, but the couple of evenings we ate at the hotel the food was good.

Lovely pool, not too deep, and lovely poolside area to have a drink or snack. There is also a balcony with Balinese beds overlooking the pool, and a rooftop terrace with amazing views. At night the hotel looks amazing, all lit up. We enjoyed some good evening entertainment, and during the day there is water aerobics which seemed really popular. Cala Ferrera strip is literally down the hill and up the other side, and Cala D'or is not much further, you can get a cab for around 5 euros.

Last but certainly not least, the staff at Sunprime are amazing, the cleaners keep it spotless, room cleaned every day, reception staff and restaurant staff are really friendly, and the bar staff by the pool, well we cannot praise them enough. Juan, so so funny, lovely man, Eli a little ray of sunshine, and the rest of the girls, always smiling, happy and very efficient, we were so sad to leave, but we loved it so much, we are booked to go back 2nd July 2018 .

Everyone has different ideas of what a good hotel is, but try it, you may just fall in love with the place and staff, like me and the hubby have..

Room Tip: Prime L balcony suites are great, big rooms, big balcony with 2 sun loungers, gets sun all afternoon...
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  • Stayed: September 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank 41martineb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sunprime Monsuau

Address: Avenida Cala d'or 2 | Mallorca, 07669 Cala d'Or, Majorca, Spain (Formerly Monsuau Sensory Hotel)
Region: Spain > Balearic Islands > Majorca > Cala d'Or
Bar / Lounge Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool
Hotel Style:
#1 Best Value Hotel in Cala d'Or
#1 Spa Hotel in Cala d'Or
#3 Luxury Hotel in Cala d'Or
#21 Romantic Hotel in Cala d'Or
Price Range: AU$106 - AU$250 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunprime Monsuau 4*
Number of rooms: 109
Official Description (provided by the hotel):
Sunprime Monsuau has a modern and contemporary style on the idyllic outskirts of Cala D'Or. Far away from the hustle and bustle you can experience tranquility in the unspoilt countryside of Majorca and explore the wonderful area of Cala D'Or. The hotel is designed for adults over 16 years and offers a relaxed and casual atmosphere for a relaxing stay with your partner or friends. The Adults-only Sunprime Monsuau is located on the quiet outskirts of Cala D'Or in the south east of Mallorca. Only 300 meters away is the picturesque bay of Cala Ferrera with a gently sloping sandy beach and turquoise waters. Restaurants, bars and shops are within walking distance. South of Cala D'Or you can reach some of the most beautiful chalk cliffs of the island, many hidden coves and the Natural Park Mondrago a short drive away. Culturally, the center of Cala D'Or is dominated by its harbor - in addition to yachts and charter boats moored here often fishing boats that supply the numerous restaurants with fresh fish. The modern hotel has 91 rooms, spread over a main building and three annexes, each with two floors. So that you feel your stay as pleasant as possible, the 4.5-star hotel offers the following facilities: • Lobby with 24-hour reception • Lifts • Lounge • Wi-Fi • Buffet Restaurant • A-la-carte restaurant on the roof terrace with views • Sky Lounge • Lounge terrace • Laundry Around the Adults-only hotel extends a well-kept garden with swimming pool, spacious sun terrace and a poolside bar. Sun beds and umbrellas are available free of charge for you. The decoration in both buffet and a la carte restaurant is elegant and conveys a relaxed, casual atmosphere. The chefs will serve you according to the Board the morning and evening buffets with a selection of international dishes and local specialties. A good wine or a cocktail on the beautiful roof terrace complete the offer. In the beautiful sky lounge you can end your perfect vacation in peace with a cool drink or meet with friends at the lounge terrace. In addition, the Sunprime Monsuau offers three times a week evening entertainment and shows. Keep yourself fit in the modern gym and visit one of the aerobics classes (both included). For those guests wishing to explore the fascinating surroundings, the Sunprime Monsuau offers a bicycle rental fee. In the small spa area you can relax in the hot tub or unwind with a relaxing massage or beauty treatment. All rooms and suites at the Sunprime Monsuau are decorated in bright colors and wooden elements. To help you find the perfect accommodation for you, you can choose when booking the following room types: • Double room • Superior Room • Superior Studios The rooms and suites are all equipped with: • Ironing • Air Conditioning • Safety deposit box • Wi-Fi • Flat screen cable TV • Phone • Shower • Toilets • Hair Dryer • Balcony • Terrace The superior rooms are more spacious and offer a high quality equipment. ... more   less 
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Also Known As:
Tamarix Hotel Cala d Or
Sunprime Monsuau Cala D'Or, Majorca

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