We recently moved to the area and this was one of our "must see places to stroll and take photos".
The staff was very friendly and gave us information on where to walk to see what is currently in bloom. They do offer a military discount for families, and so we bought the military family season pass. This is good for up to 6 adults (guests in town can come with us for free, scoring big for when our family visits. Yay!) We started our adventure with map in hand, 2 hours of walking, and even had lunch at the onsite deli. This is definitely kid friendly (has a kids area as well), several gardens, shade, and benches.
Most of the flowers were done for the season, but the grounds are kept extremely tidy. I was able to take some great photos and had a great walk with my husband. The map was easy to read, lots of helpful signs, and there was a free tour and trolley to ride.
There was quite a bit of construction going on, I call this potential for spring. I am looking forward to a return visit.