We had carefully selected our hotel while we were going to be in the Alberobello area and the Donatello seemed prefect. We had along drive that day and just wanted to check in, stay there and walk to dinner and spend a night in an air conditioned room. We made our reservation directly with Marta so she could avoid the booking.com fees, ect.
Less than a week before our stay she emailed us to say our room was not available but we were moved to another B&B. This turned out to NOT have a/c or a restaurant and the rooms and reviews were not nearly as nice. We refused this change and asked for a room similar to the one we had reserved over 4 months ago to no avail.
We were never sure of the reason that Marta cancelled, but that is no way to treat a future guest!!
All turned out for the best as we found B&B Le Bianche in Noci which was delightful.

Full of locals and tourists so best to book on Sundays. Good choices on the menu. A lovely Italian experience made by the friendly staff.
They opened up early at 10am just to let us watch the rugby World Cup semifinal Wales/South Africa. We were served cups of coffee and glasses of beer all while they were setting up for a very busy Sunday lunch. A special treat was to hear lovely singing coming from the kitchen. Happy chef cooking food to make happy guests.

During a trip around Puglie we stayed two nights in Donatello. A pleasant hotel without any problem. Clean room. Fine helpful staff. Tasteful breakfast and a beautiful surrounding. Enough free parking, good WIFI. A bit more sunshine would have been nice but I cannot blame Donatello for that. Loved to be there !