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“Popular but overrated”

Juan's Mexican Cafe & Cantina
Ranked #52 of 515 Restaurants in Newport News
Restaurant details
Reviewed 6 April 2018

Visited at noon on a Thursday. We were quickly seated and quickly served chips and salsa. Liked the container the chips came in but they tasted ordinary and so was the salsa. The place looked busy and more parties came in. There was one large table full. We quickly ordered from the lunch menu and then waited 25 minutes to be served our entrees. We both got burrito bowls. Min3 with chicken and the other with chicken. They didn5 look near as appetizing as the picture in the menu. The steak was not good. It was very thin bites that were over cooked and parts of them were stone cold. The beans were the best part- flavorful and tender. The lettuce was a small amount of shredded lettuce not big chunks like on the menu picture.

Price seemed a little on the high side for a lunch menu.

We sat at a booth in the front. There was an attempt to make it look Mexican such as Tile floor looked like a rustic red and a few decor items. Th3 window at our booth had cracks in it from some kind of impact.

Drink refills were prompt.

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Thank Claudia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 67 reviews

Reviewed 26 March 2018

We have been to Juan's 3 times now and each time we have been very impressed. The service has been excellent every time and the food also excellent. Last time there were 4 of us and we all got something different and shared. Everything was excellent and the staff was attentive at all times.
We have been for lunch and dinner but we hear breakfast is great as well. Will be trying this soon!

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Thank VIadict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018 via mobile

The staff was very friendly and kept the soda coming. The food was awesome! I ordered the chicken, shrimp and steak fajita. Oh my goodness, the food was fresh and so much. I only paid $23.00 and took more than half of the food home to make two lunches for work.

Thank Longislandgirl516
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2018

Four of us visited this restaurant because we wanted a change from the regular breakfast menus. A variety was offered, but we were disappointed in some of our selections. The CO omlette was dry, the home fries were cold, and the toast was near burnt. Although we arrived two hours after opening, there was only one other customer in the restaurant who had already been served, yet it took them thirty minutes to bring our food. Refills were not offered on soft drinks and was told that they don't offer decaf coffee?? Had to ask a different waitress for catsup, which she didn't know where it was. The music was so loud, we had to shout across the table to one another. The restaurant is beautifully decorated. Restrooms are clean. Maybe it gets better at dinner?

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Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2017

For those who are not familiar with Mexican style breakfast cuisine, this place really deserves a bit of recognition. The brunch menu was well varied between Mexican dishes and traditional American dishes. the food portions were appropriate with the price. For a variety, this is a good place to change the traditional breakfast menu.

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Thank FatimaNva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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