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Savings alert! 10% below average rates

The price you found is 10% lower than this hotel's average rate of USD 105/night.

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Reviews (217)
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All reviewsfront deskpatrick henry mallchoice hotelslocation is greatclose to the airporthot breakfastyogurtthe breakfast areacleaning staffwould definitely stay here againexercise roomenjoyed my stayhousekeepermicrowavewalmartbathtub
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Reviewed 31 March 2018

We came back again, this time to show our son CNU! Remembered staying here before so we decided it was easiest to stick with it. Everything was great. I really noticed that the breakfast had improved with more selections. The service was good. We enjoyed our stay and will return again.

Room Tip: There is an elevator.
  • Stayed: February 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank MAGPie907
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this reviewResponded 2 April 2018

Dear MagPie907:

Thank you for taking the time to complete a trip advisor summary of your stay with us.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Darryl Page
General Manager
Comfort Inn Newport news
757.249.0200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2018

The room was OK. Bed was comfortable, good supply of towels, in-room coffee and amenities. It just looked tired, though. Like it was completely remodeled 15 years ago and just painted over a few times. The carpets in the common areas were stained and the halls were a bit smelly.

Breakfast was just adequate. Oatmeal was provided but the bins where one would expect sugar, raisins, nuts etc as toppings were empty and there were no bowls available! There were biscuits, but the pans where one might expect eggs and/or meats were empty. There was one harried staff member who seemed to be in charge of breakfast and the front desk and just couldn't keep up.

Next time I think I'd pay a bit more and go for a slightly better brand.

  • Stayed: March 2018, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank TravelinFamilyBoston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this reviewResponded 2 April 2018

Dear TravelinFamilyBoston:

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Darryl Page
General Manager
Comfort Inn Newport news
757.249.0200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017 via mobile

Recently I had to book 20 rooms for our football team to play on the state championship game. Long story short we ended up having to book two nights because of weather. The staff didn’t miss a step. They provided meeting spaces and the complementary morning breakfast like it was an every day occurrence. The staff literally was on call for us the whole time. It is recently renovated and based on what we experienced would recommend it above many other hotels.

Stayed: December 2017, travelled on business
Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

My wife and I stayed at the Comfort Inn Newport News Dec !st thru 3rd and totally enjoyed our stay thanks to the wonderful staff working there.Our visit was made most memorable and enjoyable thanks to the receptionist Ms. Reeva Martin,any request was tended to effortlessly with the most courteous attitude.The residence is quiet, clean,bright,airy and the breakfast plenty and satisfying,I was so impressed with their service and attention to detail I've joined the Choice Hotels for future reservations.My motto has become,"When it comes to hotel stays,there is no other Choice".

  • Stayed: December 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Ronald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017 via mobile

I stayed during Thanksgiving week and i was completly satisfied. I could have payed alot more and got alot less. I am in the hotel business and usually stay at luxury tierd properties. But not this time and i was very satisfied.

Stayed: November 2017, travelled with family
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dpage2017, General Manager at Comfort Inn Hotel Newport News, responded to this reviewResponded 26 November 2017

Dear Thomas R:

We very much appreciate and value your feedback and will share it with our team. Your responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Darryl Page
General Manager
Comfort Inn Newport news
757.249.0200

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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