We stayed at the Stonewall Jackson for 2 nights in early July. We booked this Inn based largely on past reviews. We read about these great and friendly Innkeepers (Terry and Roger), wonderful service, delicious food and clean rooms. We were really looking forward to our stay. Unfortunately, our time there did not meet our expectations.
We found out after we arrived that Terry and Roger are no longer working there. The new Innkeepers (there were several) were OK, but nothing more. Not very friendly, chatty or helpful. Whenever we spoke to them, we felt like we were being a bother to them. Breakfasts were mediocre at best. One morning we were served a baked egg dish that was so salty we couldn't finish it. Coffee was weak (and one morning served cold). There were no afternoon cakes or cookies (that we had read about before). Our room was not very clean. The previous guest's leftovers were still in our in-room fridge.....and their hair was still in our shower. Each morning at breakfast, an elderly man showed up at our table and announced "My name is Wayne. I live in the attic". He would then refill our coffee cups, even though A)we told him we were done & B) I was drinking tea. I'm sure this was meant to be friendly service, but it was just awkward.
Overall, our time spent at the Stonewall Jackson Inn was a disappointment, and I can not recommend this place to others.
- Official Description (provided by the hotel):
- "A Night's Delight - A Breakfast to Remember" is our mission and succinctly describes the legendary Award Winning "Stonewall Jackson Experience!" We are a Certified Virginia Green, 3-Diamond Inn. Awarded "Best in the Mid-Atlantic States" and the "Guest Favorite" designations. The Inn is located in the Downtown Historic "Old Town" District of Harrisonburg in the heart of the ever beautiful Shenandoah Valley, on spacious, landscaped grounds. The mansion (circa 1880) has been completely restored. We are a Diamond, Virginia Green and TripAvisor Hall of Fame property inspected and approved. There are ten well-appointed guest rooms, each full of character with private bath. Rooms have individual climate control, paddle fans, desks, free hi-speed WiFi, and cable television. Our Paradise Cafe offers indoor sun-room porch and outdoor patio dining. We have an ABC license and a variety house wines. ... more less
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