We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (223)
Filter reviews
223 results
Traveller rating
30
48
54
40
51
Traveller type
Time of year
LanguageAll languages
30
48
54
40
51
See what travellers are saying:
Filter
Updating list...
1 - 6 of 223 reviews
Reviewed 13 August 2018 via mobile

Very nice staff and good breakfast, but the first room we saw stank from cigarette smoke and the picture window was actively leaking onto the floor during a rainstorm. We both got multiple bedbug bites from the bed in the second room.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Pfjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2018

After reading reviews from others,i was a little concerned. Our stay there was relaxing and quiet. The room was comfortable and clean considering the hotel was older. For the price of the room ,i will say it met our expectations. We will definitely stay there again on our next visit to the area. Everyone at the front desk was extremely helpful and courteous.

Date of stay: August 2018
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Ken J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2018

It was a little on the tacky side but that was offset by the wonderful staff. I would stay here again. The mountain view really was marvelous. In fact the whole area offered a variety of scenic attractions.

Date of stay: April 2018
Thank Oranutan1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2018

Hotel and grounds were dirty. Cigarette butts everywhere. Carpet was filthy. Made the mistake of looking under bed--disgusting. Sink would not drain and had trouble getting toilet to flush. Didn't feel safe and hardly slept. Please don't stay here.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Kathleen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CompareInnandSuites, Guest Relations Manager at Magnuson Hotel Mountain View, responded to this reviewResponded 28 July 2018

Dear Kathleen T,

First, let me thank you for choosing to stay at our Covington establishment. I am sorry that you didn't have a good experience with us. Were you able to discuss these issues with the Management during your stay? We would have definitely moved you to a better room had we known. As always, the cleanliness of our property is of the utmost importance. I am going to address these issues that have been mentioned above with our Management Department and hope that on a future visit to Covington, VA your stay will be much better!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2018

As we pulled up to the hotel we saw several people that were shirtless drinking on the curb. We wondered whether it was safe.We realized this was near the back of the hotel so we checked in. We were given a room near the back of the hotel--the walkways were filthy, covered with trash and continued to wonder about security.The room, however, seemed clean and comfortable. At 9:30 we went to the bar. The bar was charging a cover charge to enter an empty "disco like" area. We declined to enter. Unfortunately there are very few places to get a drink in this area. Despite the issues outside, the stay was comfortable.

Date of stay: July 2018
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank computerduffer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CompareInnandSuites, Guest Relations Manager at Magnuson Hotel Mountain View, responded to this reviewResponded 28 July 2018

Dear Guest,

Thank you for taking the time to review our property! We are sorry that your stay with us was less than satisfactory. We do understand the worrisome nature of having people outside drinking and in crowds and we will be bringing this to their attention to try and deter our guests from congregating outside of their rooms in droves. We are also taking an issue with the cleanliness of the walkways. We are glad that you did find solace in your guest room. In regards to the lounge, Cliffhangers Lounge is privately owned and a tenant of the Hotel, so unfortunately, they may ask for a Cover Charge from the Hotel Guests, I would encourage you to still try the Lounge out. I hope we are able to address atleast some of these issues and that on your next visit through Covington, VA, you will see a big improvement!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews