First the good stuff - this RI is renovated and the clean staff do an okay job. Nothing too creepy but they could clean better under tables, on the fridge and in the bathroom.
Breakfast in the morning was a disaster. There was one person working and she was not prepared for the families that came. No coffee, no fruit, no waffle batter, no Muffins, no oatmeal, trash cans overflowing. She was making scrambled eggs which there were some while everything else was out. She did empty the trash cans but left them in the middle of the room. There was no manager or anyone to help her. Better oversight and preparation is necessary. This was a Saturday in summer. They should be prepared and have help even if it is the manager pitching in.
Disappointment for the Marriott brand. More